Awarded contract

Advice and Information Services

  • The Borough Council of Calderdale

F03: Contract award notice

Notice reference: 2024/S 000-000570

Published 8 January 2024, 4:35pm



Section one: Contracting authority

one.1) Name and addresses

The Borough Council of Calderdale

Town Hall, Crossley Street

Halifax

HX1 1UJ

Email

procurement@calderdale.gov.uk

Country

United Kingdom

NUTS code

UKE44 - Calderdale and Kirklees

National registration number

184 3147 61

Internet address(es)

Main address

https://www.calderdale.gov.uk/v2

Buyer's address

https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/103251

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Advice and Information Services

two.1.2) Main CPV code

  • 75200000 - Provision of services to the community

two.1.3) Type of contract

Services

two.1.4) Short description

The Council is commissioning advice and information services for people in Calderdale, offering a general advice service which is accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest who have particularly high needs for advice and information.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,475,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 75000000 - Administration, defence and social security services
  • 79140000 - Legal advisory and information services
  • 85000000 - Health and social work services

two.2.3) Place of performance

NUTS codes
  • UKE44 - Calderdale and Kirklees
Main site or place of performance

Calderdale

two.2.4) Description of the procurement

The Council is commissioning advice and information services for people in Calderdale, offering a general advice service which is accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest who have particularly high needs for advice and information.

The Service must allow access to advice and information across the main areas of civil law covered by the Advice Services Alliance both at Advice and Advice with Casework levels:

1. Consumer/General contract

2. Welfare Benefits

3. Debt

4. Employment

5. Health and Community Care

6. Housing

7. Immigration/Nationality

The Provider must deliver a responsive, contemporary service which is able to adapt to reflect the changing needs of particular groups due to any legislative / benefit entitlement changes and demographic trends.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 90%

Price - Weighting: 10%

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-024819


Section five. Award of contract

Contract No

1

Title

Advice and Information Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

21 November 2023

five.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Citizens Advice Calderdale

37 Harrison Road

Halifax

HX1 2AF

Country

United Kingdom

NUTS code
  • UKE44 - Calderdale and Kirklees
National registration number

Citizens Advice Calderdale

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £1,475,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

High Court of England and Wales

Strand

London

WC2A 2LL

Email

tcc.issue@justice.gov.uk

Telephone

+44 2079476112

Country

United Kingdom

Internet address

https://www.judiciary.uk/