Scope
Reference
NENC057
Description
NHS North East and North Cumbria Integrated Care Board (the Contracting Authority), have undertaken a procurement to commission LGBTQ+ Mental Health Support Service Sunderland and South Tyneside under NHS Standard Contract 25/26 within the Sunderland and South Tyneside areas.
The contract term is for an initial period of 3 years commencing on 01 April 2026, with an option to extend for a further 2 years at the discretion of the Contracting Authority and subject to satisfactory contractual and financial performance.
The closing date for submission of tenders was by 12 noon 31 October 2025.
This tender opportunity has now closed
The publication of this notice marks the conclusion of an adopted Voluntary Standstill Period beginning 22 December 2025 and ending midnight 05 January 2026.
This UK7 Contract Details Notice is being published following the completion of the voluntary standstill period and contract award.
Contract 1. NENC057 LGBTQ+ Mental Health Support Service Sunderland and South Tyneside Invitation to Tender NHS North East North Cumbria Integrated Care Board
Supplier
Contract value
- £592,000 excluding VAT
- £592,000 including VAT
Below the relevant threshold
Date signed
6 January 2026
Contract dates
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
Option to extend for a further 2 years at the discretion of the Contracting Authority and subject to satisfactory contractual and financial performance.
Main procurement category
Services
CPV classifications
- 85312300 - Guidance and counselling services
Contract locations
- UKC2 - Northumberland and Tyne and Wear
Procedure
Procedure type
Below threshold - open competition
Special regime
Light touch
Supplier
CRYSTAL PATHWAYS LTD
- Companies House: 12102960
- Public Procurement Organisation Number: PLRJ-9554-TTRD
85 Great Portland Street
London
W1W 7LT
United Kingdom
Email: admin@crystalpathways.co.uk
Website: http://crystalpathways.co.uk
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
- NHS Organisation Data Service: QHM
- Public Procurement Organisation Number: PMYZ-6944-BYLH
PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK
Sunderland
SR5 3XB
United Kingdom
Email: nencicb.procurement@nhs.net
Region: UKC23 - Sunderland
Organisation type: Public authority - central government