Section one: Contracting authority
one.1) Name and addresses
East and North Hertfordshire NHS Trust
Coreys Mill Lane
Stevenage
SG1 4AB
Contact
Amy Richardson
Telephone
+44 7881404711
Country
United Kingdom
Region code
UKH - East of England
Internet address(es)
Main address
https://www.enherts-tr.nhs.uk/
Buyer's address
https://www.atamis-1928.lightning.force.com/lightning/page/home
one.1) Name and addresses
The Princess Alexandra Hospital NHS Trust
Hamstel Road
Harlow
CM20 1QX
Country
United Kingdom
Region code
UKH - East of England
Internet address(es)
Main address
Buyer's address
https://health-family.force.com/s/Welcome
one.2) Information about joint procurement
The contract involves joint procurement
In the case of joint procurement involving different countries, state applicable national procurement law
UK
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ENHT, PAHT - Security Services
Reference number
T/12-22/1327
two.1.2) Main CPV code
- 79710000 - Security services
two.1.3) Type of contract
Services
two.1.4) Short description
The East and North Hertfordshire NHS Trust ("ENHT”) and The Princess Alexandra Hospital NHS Trust (“PAHT”) ("the Authorities") are seeking to procure their Security Services. The initial 5-year contracts will have a commencement date of 1st November 2023.
The Provider shall provide a Security Service to deliver the following:
a) Maintaining a secure environment at the Authorities' sites
b) Responding to security incidents within the Authorities' sites and alarm response at Hertford County Hospital (ENHT) and PAHT.
c) CCTV Monitoring at PAHT only.
d) Additional specified duties as set out in the specification
e) Provide reassurance, customer service, crime prevention and control and restraint.
two.1.5) Estimated total value
Value excluding VAT: £10,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH - East of England
two.2.4) Description of the procurement
The objectives of this procurement are as follows:
1) Provide a security service to ensure the safety and security of all patients, staff, and bona fide visitors to the Sites.
2) Provide a high profile and visible service that creates a safe and secure environment.
3) Provide professional integrated security services on a scheduled and reactive basis, which are efficient, effective, and timely.
4) Maintain the safety of all persons on the sites. This includes the protection of patients, staff, service providers and visitors against violent acts or abuse.
5) Protect the sites and property of the authorities, staff, patients and visitors against theft, vandalism, malicious tampering, and criminal damage.
6) Ensure only bona fide visitors are allowed access to the sites. This includes restricting access of undesirable persons to the sites in general and restricting access to sensitive areas to authorised personnel only.
7) Support clinical staff with the management of challenging patients to maintain the safety of patients, staff, and visitors.
8) Contribute to creating a pro-security culture within the authorities.
9) Comply with and enforce the authorities’ Policies as appropriate.
10) Deter smoking anywhere within Trust boundaries for PAHT and anywhere other than designated smoking shelters for ENHT.
11) Undertake or assist in investigation as directed by the LSMS.
12) Issue rest room access keys to trainee medical staff (as required)
13) Vetting and training of security staff, in accordance with the Security Industry Authorities.
14) Responding to all types of security incidents across the sites as detailed in the specific requirements 5.
15) Patrols as scheduled in agreement with the authorities.
16) Escort duties i.e., walking staff to accommodation or car parks if requested.
17) Responding to Alerts/bleeps, major incident, alarms building/security alarms.
18) Supervision of access & egress.
19) Incident reporting.
20) Crime prevention.
21) Lost property.
22) Supporting the fire response teams in the event of a fire alarm activation.
23) Providing support to the on-call engineer in the event of an out of hours security alarm activation at Hertford County Hospital (ENHT) and PAHT.
24) Responding to any other reasonable request made by the contract manager or authorities Executive on call.
25) Supporting the LSMS in security initiatives as appropriate.
26) Working in partnership with officers of Hertfordshire Constabulary/Police to encourage reporting of incidents and the prosecution of offenders when appropriate.
27) Supervising patients to prevent harm to themselves or others.
28) Preventing patients from absconding from the premises when appropriate authority has been issued in the interests of safeguarding.
29) Report faults and hazards identified during routine internal and external patrols.
30) Supporting the management of the authorities’ ID badge and access control cards out of hours.
The Authorities are looking for a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authorities and their wider stakeholders, tenants and clients, so future aspirations can be exceeded.
Furthermore, the Authorities require a Service Provider that appreciates that expectations and priorities of the Security Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £10,500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
The contract may be extended up to a further 24 months
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 6
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
References:
Internal reference: T/12-22/1327
Atamis reference: C119885
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
10 February 2023
Local time
12:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
17 March 2023
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom