Section one: Contracting authority/entity
one.1) Name and addresses
Derby City Council
Council House, Corporation Street
Derby
DE1 2FS
Contact
Mr Stephen Cotterill
Telephone
+44 1332641623
Country
United Kingdom
NUTS code
UKF11 - Derby
Internet address(es)
Main address
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
TD1526 - Framework for Standard Home Care Services
Reference number
DN513344
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council is requesting bids for Service Providers to be awarded a place on a framework to provide Standard
Home Care (domiciliary care) Services.
Customers of Home Care Services will:
• Be residents of Derby City
• Be over the age of 18 years
• Have eligible care or support needs as defined by the Council
• Require Home Care as defined above
Customers may have complex and multiple support needs. Service Providers will need to develop personalised
Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their
individual outcomes and remain independent in their own home.
Customers that will require this Service will have a wide range of needs that may include one or a combination
of the following broad headings (please note this list is not exhaustive):
• Physical disability or frailty,
• Learning disability
• Mental Health
• Sensory Disabilities and/or Communication needs
• Dementia or other cognitive difficulties
Tenderers must have Care Quality Commission (CQC) registration in place for the delivery of personal care.
The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in
the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be
registered to do this within a month of receiving the framework award letter.
Tenderers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal
care to be able to bid.
Where a Tenderer is waiting for a rating from the CQC for the delivery of personal care from the CQC, they can
still submit a bid. If subsequently the rating is ‘Inadequate’, then the service Provider will be required to provide
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an action plan that is satisfactory to the Council that will address all the concerns raised by the CQC within a
timescale agreed with the Council.
Value
The potential framework value is £62,706,904.62 over four years.
Contract Opportunities will only initially be for new Service requirements (care packages). The Council also
reserves the right to review existing care packages and put these out as a Contract Opportunity under this
Framework.
Framework Lots
The framework is split into four geographical Lots.
The Council intends to appoint the following number of Service Providers in each of the following Lots:
Lot 1 – Central Locality = Three Service Providers
Lot 2 – West Locality = Four Service Providers
Lot 3 – East Locality = Three Service Providers
Lot 4 – South Locality = Three Service Providers
A Tenderer MUST state what Lots it is bidding for and their Lot preference.
A Tenderer can bid for all four Lots or any number of Lots.
A Tenderer can only be awarded a maximum of two Lots.
The process for deciding how Lots are allocated to successful Tenderers is described further in the ITT
document.
Framework Operation
The Council reserves the right to open a Lot or Lots and run a open competitive tendering process to replace
existing Framework Service Provider due to failure/poor performance/material breaches etc.
There will also be the option of opening up a Lot or Lots to add an additional Service Provider where there are
capacity issues within that Lot.
Further to the points above there will still be the rule that a Service Provider can only be awarded two Lots, so if
a provider on this Framework already has two Lots, they will not be able to bid for an additional Lot.
The initial Framework Term is two years. The maximum framework term is four years.
Fees
The Council has a set a maximum hourly rate for the provision of Home Care services as part of its Fee
structure. Tenderers must confirm that they accept this Fee structure as part of their Tender response. Details
are in the ITT.
Framework start date is 1st June 2021. (initial term is 2 years plus possible extension of a further two years).
Section six. Complementary information
six.6) Original notice reference
Notice number: 2020/S 249-622758
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
IV.2.2
Place of text to be modified
First line
Instead of
Date
29 January 2021
Local time
9:00am
Read
Date
5 February 2021
Local time
9:00am
Section number
IV.2.7
Place of text to be modified
First line
Instead of
Date
29 January 2021
Local time
9:15am
Read
Date
5 February 2021
Local time
9:15am
seven.2) Other additional information
Submission deadline extended from 9am on the 29/01/2021 to 9am on the 05/02/2021 due to the UK national lockdown, to allow home care providers more time to respond.