Section one: Contracting authority
one.1) Name and addresses
Kent County Council
Invicta House
Maidstone
ME14 1XQ
Contact
Mr Joseph Kay
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
SC23191 Coroner Removals and Transfer Service
Reference number
DN716972
two.1.2) Main CPV code
- 98000000 - Other community, social and personal services
two.1.3) Type of contract
Services
two.1.4) Short description
Coroners are independent judicial officers, appointed by the local authority within the coroner area. Local authorities have a legal obligation to support the work of Coroner’s, to fund all the costs of the service and to provide the necessary resources to enable them to carry out their statutory obligations under the Coroners and Justice Act 2009. This includes the provision of appropriate contractual arrangements for the removal of the deceased. For the four Kent coroner areas of Mid Kent & Medway, North-West Kent, North-East Kent and Central & South-East Kent, KCC is the lead authority for the administrative areas of Kent and Medway.
There are two requirements for this service:
Lot 1: Coroner Removals Service
Lot 2: Coroner Transfers Service
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,360,000
two.2) Description
two.2.1) Title
Lot 1 :Coroners Removals Service
Lot No
1
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKJ4 - Kent
two.2.4) Description of the procurement
The Coroners Removals Service (Lot 1) has been separated into 15 contract areas:
1 (A) - Sevenoaks A (above A25)
1 (B) - Sevenoaks B (below A25)
1 (C) - Dartford & Gravesham
1 (D) - Tunbridge Wells
1 (E) - Tonbridge and Malling
1 (F) - Medway
1 (G) - Maidstone
1 (H) - West Swale
1 (I) - East Swale
1 (J) - Ashford
1 (K) - Canterbury
1 (L) - Shepway
1 (M) - Thanet
1 (N) - Dover NEK
1 (O) - Dover CSEK
The Coroners Removals Service includes the provision of appropriate contractual arrangements for the removal of the deceased to a designated mortuary. The movement of the deceased to the mortuary constitutes a “Coroners Removal”.
Where an organisation is awarded a contract area, they are responsible for providing this service throughout the specified area. They must deliver this service 24/7, 365 days a year, and in accordance with the service requirements as detailed within the specification.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
All tenderers had to achieve a "Pass" for their quality response to be evaluated on their price submission for each contract Lot. Price is not the only award criterion and all criteria are stated only in the procurement documents.
two.2) Description
two.2.1) Title
Lot 2 Coroners Transfers Service
Lot No
2
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKJ4 - Kent
two.2.4) Description of the procurement
The Coroners Transfers Service (Lot 2) has been separated into 2 contract areas:
2 (A) West Kent Transfers
2 (B) East Kent Transfers
In certain circumstances, it is necessary to transfer the deceased from a designated mortuary to another designated mortuary. These transfers can occur locally as a transfer between mortuaries within Kent and Medway but can occur outside of Kent.
Where an organisation is awarded a contract area, they are responsible for providing this service throughout the specified area. They must deliver this service 24/7, 365 days a year, and in accordance with the service requirements as detailed within the specification.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
All tenderers had to achieve a "Pass" for their quality response to be evaluated on their price submission for each contract Lot. Price is not the only award criterion and all criteria are stated only in the procurement documents.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-019481
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 A
Title
Lot 1 (A) Sevenoaks A
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
HATS Group Limited
De Havilland Court, Pen St
Amersham
HP70PX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £154,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 B
Title
Lot 1 (B) Sevenoaks B
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
HATS Group Limited
De Havilland Court, Pen St
Amersham
HP70PX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £154,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 C
Title
Lot 1 (C) Dartford & Gravesham
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jacksons Hub Limited
39 North Street
Strood
ME24SJ
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £356,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 D
Title
Lot 1 (D) Tunbridge Wells
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
HATS Group Limited
De Havilland Court, Pen St
Amersham
HP70PX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £249,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 E
Title
Lot 1 (E) Tonbridge and Malling
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
HATS Group Limited
De Havilland Court, Pen St
Amersham
HP70PX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £241,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 F
Title
Lot 1 (F) Medway
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jacksons Hub Limited
39 North Street
Strood
ME24SJ
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £465,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 G
Title
Lot 1 (G) Maidstone
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jacksons Hub Limited
39 North Street
Strood
ME24SJ
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £329,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 H
Title
Lot 1 (H) West Swale
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jacksons Hub Limited
39 North Street
Strood
ME24SJ
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £201,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 I
Title
Lot 1 (I) East Swale
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Woollard & Kent Funeral Services Limited
128 Tankerton Road
Whitstable
CT52AN
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £86,700
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 J
Title
Lot 1 (J) Ashford
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jacksons Hub Limited
39 North Street
Strood
ME24SJ
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £272,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 K
Title
Lot 1 (K) Canterbury
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Woollard & Kent Funeral Services Limited
128 Tankerton Road
Whitstable
CT52AN
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £398,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 L
Title
Lot 1 (L) Shepway
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jacksons Hub Limited
39 North Street
Strood
ME24SJ
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £227,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 M
Title
Lot 1 (M) Thanet
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Woollard & Kent Funeral Services Limited
128 Tankerton Road
Whitstable
CT52AN
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £409,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 N
Title
Lot 1 (N) Dover NEK
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Woollard & Kent Funeral Services
128 Tankerton Road
Whitstable
CT52AN
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £153,000
Section five. Award of contract
Contract No
SC23191 Coroners Removals Service
Lot No
1 O
Title
Lot 1 (O) Dover CSEK
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Woollard & Kent Funeral Services Limited
128 Tankerton Road
Whitstable
CT52AN
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £167,000
Section five. Award of contract
Contract No
SC23191 Coroners Transfer Service
Lot No
2 A
Title
Lot 2 (A) West Kent
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jacksons Hub limited
39 North Street
Strood
ME24SJ
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £378,000
Section five. Award of contract
Contract No
SC23191 Coroners Transfers Service
Lot No
2 B
Title
Lot 2 (B) East Kent
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 November 2024
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Woollard & Kent Funeral Services Limited
128 Tankerton Road
Whitstable
CT52AN
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £120,000
Section six. Complementary information
six.3) Additional information
Important Information Regarding the Award Decision for the Removals Service:
Award Decision - The Council restricted the number of lots a supplier could be awarded for the Coroners Removals Service to a maximum of 5 contract area, to build resilience into the service. The Council reserved the right to exceed this restriction to guarantee service coverage for this contract. In the tender documents, The Council stated that we "reserve the right to award a supplier more than 5 lots, should the service not be covered for all contract lots following the tendering process". The Council has exercised this right in the award of Lot 1 (L) Shepway.
Important Information Regarding Contract Award Value for the Removals and Transfers Service:
Award Value - The award value for each contract area has been calculated using indicative volumes for the Removals and Transfers service in 2023/2024. Each supplier submitted a fixed Fee per Removal Rate for the areas they were tendering for in the forthcoming contract. This fixed Fee per Removal Rate of the awarded supplier has been multiplied by the historic service volumes from April 2023 - April 2024 to calculate an indicative figure (a yearly cost) for each area. This figure has been multiplied by the total length of the contract, including all available extensions, to provide an indicative figure for the duration of the contract. This fee is subject to service volumes within the contract period (from January 1st 2025 - December 31st 2029), meaning the figures will vary from those that have been published by the Council.
six.4) Procedures for review
six.4.1) Review body
Kent County Council
County Hall
Maidstone
ME14 1XQ
Country
United Kingdom