Section one: Contracting authority
one.1) Name and addresses
Transport for Wales
3 Llys Cadwyn, Taff Street
Pontypridd
CF37 4TH
Country
United Kingdom
NUTS code
UKL - Wales
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA50685
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Employee Assistance Programme
Reference number
C001247.00
two.1.2) Main CPV code
- 85312300 - Guidance and counselling services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £180,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Transport for Wales seeks to appoint a provider under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296 – Occupational Health, Employee Assistance Programme.
The service will include 24/7 confidential counselling support, digital and telephonic access, wellbeing tracking tools, and proactive initiatives such as webinars and face-to-face sessions. Additional requirements include critical incident support, legal and financial advice, and enhanced psychological assessments. The provider must ensure nationwide coverage across Wales, timely access to therapy, and robust management information reporting aligned with TfW’s wellbeing strategy.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Price - Weighting: 20
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This award was made following a further competition under the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 – Occupational Health and Related Services. The DPS was established with prior publication, and call-offs are conducted by inviting all relevant admitted suppliers. Separate prior publication is not required for individual call-offs, making this award lawful under the DPS rules.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Contract No
C001047.00
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 January 2026
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
People Asset Management Limited
Holly House, 73-75 Sankey Street
Warrington
WA11SL
Telephone
+44 1925227000
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
5199107
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £180,000
Section six. Complementary information
six.3) Additional information
(WA Ref:159908)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom