Section one: Contracting authority/entity
one.1) Name and addresses
BROMFORD HOUSING GROUP LIMITED
Exchange Court,Brabourne Avenue Wolverhampton Business Park
WOLVERHAMPTON
WV106AU
Contact
Corinne Dixon
Telephone
+44 7730541352
Country
United Kingdom
Region code
UK - United Kingdom
Companies House
29996R
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Enhanced Housing Management
two.1.2) Main CPV code
- 79700000 - Investigation and security services
two.1.3) Type of contract
Services
two.1.4) Short description
This is for the upgrade of digital services provided to vulnerable customers within our schemes. Bromford intends to enter into contract, ten days following transmission of this notice with Alertacall Ltd for the provision of Housing Proactive - a housing management system based around proactive daily contact with tenants. The system will be used to assist with the management of dwellings in which there are tenants with higher housing management needs and is the only such system approved as UK Housing Benefit eligible and being the only such system with its particularly feature-set and in accordance with our interpretation of Regulation 32(2) (b) (ii)PCR 2015. The contract period will be 260 weeks with unilateral right to extend for one further period not exceeding 104 weeks.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £6,224,480
two.2) Description
two.2.2) Additional CPV code(s)
- 32500000 - Telecommunications equipment and supplies
- 51300000 - Installation services of communications equipment
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Housing Proactive is the only Housing Management System based around proactive contact which has been proven to work at scale specifically designed for people with higher needs to signify that their housing needs are being met by pressing a button on a device specially designed for that customer group one or more times a day. Devices are available for properties regardless of existing telephony in place and are specifically designed with the needs of the end user in mind. The system allows the broadcast of text, audio, picture or video messages to end-users as and when they press their button and also allows the broadcast of emergency messages at any time day or night by pre-recorded telephone call, text message or email. It is the only Housing Management System based around proactive contact that using pattern recognition technology can detect changes in the potential needs of end-users. The service also includes features which make it easier for those higher needs tenants more easily report repairs, highlighted anti-social behaviour and more effectively communicate with their landlord. It is the only Housing Management System based around proactive contact which is Housing Benefit eligible which is an absolute condition of any such service.
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
Bromford proposes to award a contract to Alertacall Limited for the supply of an upgraded digital service, specifically designed for people with higher needs.
Bromford believes there are no other organisations in the market that can satisfy the current technical requirement needed for installation of this product. It is the only Housing Management System based around proactive contact, which is Housing Benefit eligible, which is an absolute condition of any such service.
As a result Bromford believes that Public Contracts Regulation 2015, Regulation 32 (2) applies.
Regulation 32(2) states:
"The negotiated procedures without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:-
(b) where the works, supplies or services can be supplied only by a particular economic operator for any of the following reasons:-
(ii) competition is absent for technical reasons..."
(iii) the protection of exclusive rights, including intellectual property rights,
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
5 January 2024
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Alertacall Limited
Cumbria
Country
United Kingdom
NUTS code
- UKD - North West (England)
Companies House
05145094
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £6,224,480
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court Royal Courts of Justice
London
Country
United Kingdom