Section one: Contracting authority
one.1) Name and addresses
Money and Pensions Service
Borough Hall
BEDFORD
MK42 9AP
Telephone
+44 2081324641
Country
United Kingdom
Region code
UKH24 - Bedford
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://atamis-maps.my.site.com/login
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://atamis-maps.my.site.com/login
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Money and Pensions Guidance
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Benefits Calculator
Reference number
C0755
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Money and Pensions Service's MoneyHelper has been testing a two-stage benefits calculation where customers first receive an estimate of their potential entitlements before moving on to a more detailed calculation, the results of which may include what they are already claiming. Following a successful pilot, MaPs is now seeking to embed a third-party benefits calculator into MoneyHelper. This procurement is for a white-label benefits calculator tool with support and maintenance for an initial period of 3 years with the option to extend for a further 12 months.
two.1.5) Estimated total value
Value excluding VAT: £125,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
MaPS is seeking to procure a white-labelled, off-the-shelf Benefits Calculator tool to help MoneyHelper nudge customers to check their eligibility for benefits, social tariffs and other entitlements, with clear pathways to claiming these.
MaPS is not seeking an adviser-led solution since MoneyHelper is not a welfare rights/advice agency for people faced with complex claims issues (we signpost to third parties for this); rather, income derived from benefits is part of deeper financial guidance journeys for those most in need. These journeys may be triggered by life event income shocks such as becoming a parent, job loss, relationship breakdown, illness/disability, moving into retirement, or bereavement.
The procurement will be undertaken via the Open procedure under the Public Contracts Regulations (PCR) 2015. Early market engagement indicates that there is a healthy market to facilitate competition, with 25 organisations expressing interest in the opportunity.
The contract will be awarded based on the most economically advantageous tender (MEAT) with a weighting split of 70% Quality, 10% Social Value and 20% Price. The contract will include 6 KPIs, 3 of which will attract service credits.
The proposed contract will start in April 2025.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
12 months optional extension period
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-020772
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
20 January 2025
Changed to:
Date
6 February 2025
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
21 January 2025
Local time
9:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
How to access the tender documents:
The competition process will be the Open procedure laid down within the Public Contracts Regulations 2015. If you are interested in bidding for this contract and wish to access the Tender documents, then interested organisations must:
1. If you are not currently registered as a supplier on the MaPS E-Sourcing Portal (Atamis) then you must do so via the following link: https://atamis-maps.my.site.com/s/Welcome
2. Once registered on the MaPS Atamis portal, please search for this opportunity using the following reference number, C0755, via the portal's 'Find Opportunities' area.
3. If you require further assistance with this matter, please email commercial@maps.org.uk and place 'Benefits Calculator' in the email's subject.
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom