Contract

Freshservice Contract

  • Braintree District Council

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2026/S 000-000115

Procurement identifier (OCID): ocds-h6vhtk-05feed

Published 5 January 2026, 7:59am



Scope

Reference

EPPRFQ150

Description

Specification for renewal of Freshservice contract


Contract 1. Freshservice Contract

Supplier

Contract value

  • £43,422.68 excluding VAT
  • £52,107.22 including VAT

Below the relevant threshold

Date signed

31 December 2025

Contract dates

  • 12 February 2026 to 12 February 2028
  • 2 years, 1 day

Main procurement category

Services

CPV classifications

  • 72222300 - Information technology services

Contract locations

  • UK - United Kingdom

Procedure

Procedure type

Below threshold - limited competition


Supplier

SOFTCAT PLC

  • Companies House: 02174990
  • Public Procurement Organisation Number: PZRT-9169-TVMT

Solar House, Fieldhouse Lane

Marlow

SL7 1LW

United Kingdom

Region: UKJ13 - Buckinghamshire CC

Small or medium-sized enterprise (SME): No

Voluntary, community or social enterprise (VCSE): No

Contract 1. Freshservice Contract


Contracting authority

Braintree District Council

  • Public Procurement Organisation Number: PGBP-7262-MJTR

Causeway House

Braintree

CM7 9HB

United Kingdom

Region: UKH34 - Essex Haven Gateway

Organisation type: Public authority - sub-central government