Scope
Reference
DN780069
Description
Liverpool City Council has commissioned a qualified and experienced organisation to deliver a range of Preventative Mental Health Services. This forms part of the Council's transformation in mental health support, focusing on strength-based reablement, improved efficiency and effectiveness, and better outcomes for service users, while helping to reduce demand on statutory services.
The service will support adults experiencing mild to moderate symptoms associated with poor mental health or common mental health problems (CMHP), with the aim of preventing, reducing, and delaying the need for access to acute or crisis mental health services.
Key features of the Lead Provider Mental Health Prevention Service include:
- Single Point of Referral / No Wrong Door approach
- Neighbourhood-based services
- Scaled-up interventions that work (e.g., Peer Mentoring) with flexibility over the contract term
- Expanded volunteering, education, and training opportunities, creating pathways out of services
- A menu of interventions offering autonomy, choice, and control to service users based on individual assessment
- Robust monitoring and outcome evaluation for continuous improvement
The lead provider will work collaboratively with delivery partners to provide a streamlined, responsive, and equitable mental health prevention service, maintaining a comprehensive timetable of interventions and a broad range of preventative services, strongly based on co-production with service users.
Contract 1
Supplier
Contract value
- £4,227,715 excluding VAT
- £5,073,258 including VAT
Above the relevant threshold
Award decision date
16 December 2025
Date assessment summaries were sent to tenderers
2 January 2026
Standstill period
- End: 14 January 2026
- 8 working days
Earliest date the contract will be signed
31 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
The contract term includes an option to extend for a further two years to 31 March 2031. These extensions can be taken in single or multiple increments, subject to satisfactory contract performance.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
In addition to the core service requirements, the contract includes the possibility of commissioning additional preventative mental health services, subject to the availability of funding and identified need during the contract term. These additional services may include, but are not limited to:
- Expansion of existing interventions to meet increased demand
- Introduction of new evidence-based approaches aligned with service objectives
- Enhanced community engagement activities or targeted outreach for priority groups
These options would only be exercised where additional funding is secured and where such services are deemed necessary to improve outcomes and reduce demand on statutory mental health services. Any implementation will be agreed with the Authority and delivered in accordance with the contract terms.
CPV classifications
- 85323000 - Community health services
Contract locations
- UKD72 - Liverpool
Information about tenders
- 6 tenders received
- 4 tenders assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 2 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 3 suppliers unsuccessful (details included for contracts over £5 million)
Unsuccessful suppliers
Procedure
Procedure type
Open procedure
Special regime
Light touch
Suppliers
CREATIVE SUPPORT LIMITED
- Companies House: IP27440R
- Mutuals Public Register: 27440R
Wellington House, 131 Wellington Road South
Stockport
SK1 3TS
United Kingdom
Website: https://www.creativesupport.co.uk
Region: UKD35 - Greater Manchester South East
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
MERSEY CARE LIMITED
- Companies House: 08053204
- Public Procurement Organisation Number: PQGY-3377-GZXP
V7 Kings Business Park
Prescot
L34 1PJ
United Kingdom
Website: https://www.merseycare.nhs.uk/
Region: UKD71 - East Merseyside
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
OIZA HEALTHCARE LIMITED
- Companies House: 10278464
- Public Procurement Organisation Number: PWXQ-1567-WNQQ
Chadburn House Weighbridge Road
Mansfield
NG18 1AH
United Kingdom
Website: https://www.oizahealthcare.co.uk
Region: UKF15 - North Nottinghamshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
PSS (UK)
- Companies House: 00214077
- Public Procurement Organisation Number: PRDD-1972-VYWL
Eleanor Rathbone House Unit 16, Connect Business Village
Liverpool
L5 9PR
United Kingdom
Email: development@pss.org.uk
Website: https://psspeople.com/
Region: UKD72 - Liverpool
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
Liverpool City Council
- Public Procurement Organisation Number: PRVY-7813-WLPG
Cunard Building
Liverpool
L3 1DS
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government