Procurement

Essentials 25 renewal

Procurement identifier (OCID): ocds-h6vhtk-060e4b

Description

Essentials 25 is a support package for the Microsoft Dynamics 365

Customer Relationship Management system. It provides 25

tickets a year allowing London Met to raise requests for help or

requests for small changes to the CRM. This support is essential

as London Met do not have the necessary expertise regarding the

technical arrangements for the CRM to be able to resolve issues,

modify software or update software packages within the

platform.