Procurement

ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service

  • ROCHDALE BOROUGHWIDE HOUSING LIMITED

Procurement identifier (OCID): ocds-h6vhtk-05f898

Description

Rochdale Boroughwide Housing (RBH) is responsible for providing an emergency out of hours repair service to its customers, which is accessible, efficient, and effective.

Service to be Provided:

Call handling of repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays & RBH closure days (Christmas Period approximately the 24th Dec 3pm to 8am on the first working day in the New Year PLUS 10 additional days to be agreed per year).

Notices

UK6: Contract award notice

Notice identifier
2026/S 000-018882
Published
3 March 2026, 12:18pm

UK4: Tender notice

Notice identifier
2025/S 000-084163
Published
18 December 2025, 9:46am