Provision of Contact Centre Accreditation and Membership
- Driver and Vehicle Licensing Agency
Procurement identifier (OCID): ocds-h6vhtk-05f79f
Description
DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA's intention is to renew this membership & gain Version 8 accreditation for the term of this contract.
Notices
UK7: Contract details notice
- Notice identifier
- 2025/S 000-084336
- Published
- 18 December 2025, 12:33pm
UK6: Contract award notice
- Notice identifier
- 2025/S 000-083740
- Published
- 17 December 2025, 11:36am