Procurement

IT Help Desk Outsourcing

  • Office of Rail and Road

Procurement identifier (OCID): ocds-h6vhtk-05de9f

Description

Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.

Notices

UK7: Contract details notice

Notice identifier
2025/S 000-072768
Published
11 November 2025, 12:36pm