Procurement

Website Hosting and Support

Procurement identifier (OCID): ocds-h6vhtk-05d1bd

Description

G-Cloud 14 services required

• Ongoing maintenance, hosting & support of HOS's existing website

• Regular patching and upkeep of security protocols to maintain continuity of service

• Website development work where requested

• Carrying out annual accessibility audits to maintain access

• Capture of website analytics

• Training needs as and required

• Ongoing maintenance and development work on the online webform - this is an area we

frequently update and needs specialist attention

Additional Services

• Capture, display and publication of HOS's determination cases and landlord

performance reports for public view and download if required.

• Support of webchat functionality by outsourced enquiries services partner.

• UIX support services to ensure smart user engagement with our products.