Procurement

Workforce Management Systems

  • ORBIT GROUP LIMITED

Procurement identifier (OCID): ocds-h6vhtk-05ac6e

Description

Licences and support, Workforce management software. This has been in use in Orbit, primarily in Customer Care, for c.4years. The software enables efficient and intelligent workforce planning, scheduling and management of leave, personal development etc. It also facilitates use self-service, leave requests etc. It is integral to running an efficient and effective contact centre operation.

Notices

UK7: Contract details notice

Notice identifier
2025/S 000-064037
Published
10 October 2025, 10:17am