Procurement

Managed Debt Collection Services

  • Government Commercial Agency

Procurement identifier (OCID): ocds-h6vhtk-059404

Description

This framework is for the provision of Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers.

Notices

UK4: Tender notice

Notice identifier
2026/S 000-099957
Published
22 October 2026, 12:47pm
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UK1: Pipeline notice

Notice identifier
2026/S 000-085111
Published
8 September 2026, 5:20pm
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UK2: Preliminary market engagement notice

Notice identifier
2026/S 000-084717
Published
8 September 2026, 9:51am
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UK2: Preliminary market engagement notice

Notice identifier
2026/S 000-033415
Published
13 April 2026, 4:20pm
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