Scope
Reference
RM6402
Description
The establishment of a framework for debt management service providers, the framework will be designed to bring together specialist capabilities in debt management, with managed service providers to collect debt on behalf of the government.
The key core services are expected to include:
• debt prevention services,
• managed debt collection services (managing multiple collection agencies),
• debt collection agency services (including International Collections),
• debt analytics (including open-banking and complimentary data and analytics),
• data aggregation and analysis services,
• debt analytics/solutions software and integration,
• debt advice and guidance services.
The scope and lot structure of this framework will be determined as a result of the market and customer engagement.
Commercial tool
Establishes a framework
Total value (estimated)
- £500,000,000 excluding VAT
- £600,000,000 including VAT
Contract dates (estimated)
- 3 March 2027 to 2 March 2031
- 4 years
Main category
Services
CPV classifications
- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
Submission
Publication date of tender notice (estimated)
16 September 2026
Procedure
Above or below total value threshold
Below threshold
Contracting authority
Crown Commercial Service
- Public Procurement Organisation Number: PBZB-4962-TVLR
The Capital, Old Hall Street
Liverpool
L3 9PP
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - central government