Procurement

Extension - Patient & Healthcare Communications & Related IT Services

  • Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions

Procurement identifier (OCID): ocds-h6vhtk-058ad3

Description

This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are -

F15: Voluntary ex ante transparency notice

Notice identifier: 2025/S 000-049963

Procurement identifier (OCID): ocds-h6vhtk-058ad3

Published 19 August 2025, 5:20pm

The details of the Framework Agreement are provided below.

NHS Commercial Solutions awarded this Framework Agreement following a procurement using the Restricted Procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2020/S145-358199).

Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for four years.

The Framework has been structured to incorporate ten lots of which seven were awarded. These are:

Lot 1: Patient Messaging Services

Lot 2: Medical Messaging Application (Pager Replacement)

Lot 3: Kiosk Display (Digital Signage)

Lot 4: Patient Check-In Management System

Lot 5: Apps Development Services

Lot 6: Social Marketing Services - Not awarded

Lot 7: Video Conferencing System

Lot 8: In-Patient Infotainment Management System- Not awarded

Lot 9: Medical Representative Check-In Software System - Not awarded

Lot 10: Bespoke Services

Notices

F03: Contract award notice

Notice identifier
2025/S 000-052965
Published
1 September 2025, 6:17pm

F15: Voluntary ex ante transparency notice

Notice identifier
2025/S 000-049963
Published
19 August 2025, 5:20pm