A Framework Agreement for the Supply and Maintenance of Telecare Equipment
- North Hertfordshire District Council
Procurement identifier (OCID): ocds-h6vhtk-056a27
Description
North Hertfordshire District Council requires high quality assistive technology solutions to support people to establish, maintain or regain independence both in and away from their home setting, increasing successful early supported discharges from hospital, supporting people to maintain personal safety, to build confidence and to improve their physical and mental wellbeing.
North Hertfordshire District Council's Herts Careline service works in partnership with Hertfordshire County Council to supply, maintain and monitors alarms for over 9000 service users across Hertfordshire. Of these users, approximately 5000 sites have assistive technology to support users with complex needs. Additionally, 500 users utilise our away service, taking technology out of the home with them in Hertfordshire and beyond. On average, our team of technicians complete 150 new installations each month.
Herts Careline provides plug and play alarm kits to twenty (20) hospitals and professional services to support early discharge in Hertfordshire.
The Council intends to procure a multi-supplier Framework Agreement divided into three Lots. The Lots are defined as follows:
Lot 1: Solutions for Assistive Technologies Service at Home and Hospital Discharge
Lot 2: Solutions for Assistive Technologies Service Away from Home
Lot 3: Solutions for Assistive Technologies for Users with Complex Needs
Notices
UK7: Contract details notice
- Notice identifier
- 2026/S 000-005037
- Published
- 20 January 2026, 5:01pm
UK6: Contract award notice
- Notice identifier
- 2025/S 000-071190
- Published
- 5 November 2025, 11:30am
UK6: Contract award notice
- Notice identifier
- 2025/S 000-068119
- Published
- 24 October 2025, 11:23am
UK6: Contract award notice
- Notice identifier
- 2025/S 000-068105
- Published
- 24 October 2025, 11:10am
UK4: Tender notice
- Notice identifier
- 2025/S 000-044732
- Published
- 31 July 2025, 12:59pm