Procurement

DVLA Merchant Acquirer

  • Driver and Vehicle Licensing Agency

Procurement identifier (OCID): ocds-h6vhtk-0518c4

Description

DVLA requires a Merchant Acquirer (MA) service to support the secure processing, authorisation, settlement and reporting of credit and debit card transactions across DVLA's online, telephony and automated payment channels. The service must support cardholder‑not‑present transactions, comply with PCI DSS standards, integrate with DVLA's Payment Gateway, and provide the required management information, reconciliation and chargeback handling.

The contract will support DVLA services including Electronic Vehicle Licensing (EVL), personalised registrations, driver licensing, tachograph services and other payment‑reliant transactions. No volumes are guaranteed and projected volumes are indicative only.

The contract will be let for 5 years with an option to extend for up to 2 additional years (5+2). The procurement is being conducted via the Open Procedure under the Procurement Act 2023.

Notices

UK12: Procurement termination notice

Notice identifier
2026/S 000-007025
Published
27 January 2026, 11:44am

UK4: Tender notice

Notice identifier
2025/S 000-086099
Published
24 December 2025, 11:11am

UK2: Preliminary market engagement notice

Notice identifier
2025/S 000-042709
Published
24 July 2025, 12:17pm

UK1: Pipeline notice

Notice identifier
2025/S 000-023251
Published
20 May 2025, 1:44pm