Procurement

Newcastle Home Care Framework

Newcastle City Council

Procurement identifier (OCID): ocds-h6vhtk-050d3e

Description

Newcastle City Council has a statutory duty to provide care and support services to residents who meet the national minimum eligibility threshold as defined by the Care Act 2014. The Council is committed to delivering a high-quality, responsive, and accessible home care service that enables individuals to live independently, safely, and meaningfully within their own homes and communities.

This contract will support adults residing in the City of Newcastle who meet the national eligibility criteria, including:

Older people aged 65 and over

Adults (18+) with mental health needs

Adults (18+) with physical disabilities, including sensory impairments

Adults (18+) with specific needs, such as dementia, learning disabilities, end-of-life or palliative care, sudden onset or acquired brain injuries

The service will operate 365 days a year (366 in leap years), between the hours of 7:00 AM and 11:00 PM.

Notices

UK2: Preliminary market engagement notice

Notice identifier: 2025/S 000-056277
Published: 12 September 2025, 3:20pm

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UK1: Pipeline notice

Notice identifier: 2025/S 000-054623
Published: 8 September 2025, 12:44pm