Procurement

Establishment and Management of Water Industry Consumer Panels in England and Wales

Consumer Council for Water

Procurement identifier (OCID): ocds-h6vhtk-0506ed

Description

CCW intends to appoint a Supplier to establish, manage and operate 16 independent water industry consumer panels across England and Wales; one panel for each water company in accordance with the Water (Special Measures) Act 2025 . These panels will consist of domestic water and wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to water consumers such as value for money, billing, environmental concerns and support for vulnerable consumers. The panels will engender an understanding of consumer's views on issues of concern to domestic water consumers and identify service improvements consumers want from water companies.

Notices

UK7: Contract details notice

Notice identifier: 2025/S 000-072154
Published: 7 November 2025, 3:52pm

UK6: Contract award notice

Notice identifier: 2025/S 000-057800
Published: 18 September 2025, 3:27pm

UK4: Tender notice

Notice identifier: 2025/S 000-029925
Published: 4 June 2025, 2:46pm

UK3: Planned procurement notice

Notice identifier: 2025/S 000-016814
Published: 24 April 2025, 2:52pm

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