Procurement

RBGKEW1378 - Market Research Framework

  • Royal Botanic Gardens, Kew

Procurement identifier (OCID): ocds-h6vhtk-04d53f

Description

The purpose of the Market Research Framework is to build beneficial longer-term relationships with a set of high quality, agile, cost-effective suppliers who will understand the RBG Kew brand in depth.

The purpose of this Specification is to update our framework agreement (roster) of suitably skilled and qualified research suppliers to deliver a range of market research projects across various audience groups, including but not limited to members, paying visitors, donors/patrons, digital visitors, prospective visitors/customers and broader audiences. Market research supports RBG Kew's marketing and communications, membership activities, public programmes, digital and visitor experience, fundraising/development and commercial activity.

We are looking for suppliers with experience in areas such as customer experience research, brand research, product development, market testing, audience understanding, pricing analysis and segmentation within cultural attractions, leisure, tourism, hospitality or retail sectors. Suppliers must be proficient in both online and on-site methodologies, conduct qualitative and quantitative research and process large volumes of data.

Notices

F03: Contract award notice

Notice identifier
2025/S 000-030352
Published
5 June 2025, 4:05pm

F02: Contract notice

Notice identifier
2025/S 000-002120
Published
22 January 2025, 10:05am