Procurement

G-Cloud 14 Lot 4

Procurement identifier (OCID): ocds-h6vhtk-043b07

Description

Lot 4 is designed for customers to further compete their requirements for Cloud Support Services to

help them transition to cloud software or hosting services, as per the following categories:

Suppliers must have capability to provide services in all of the following capabilities;

Planning - the provision of planning services to enable customers to move to cloud software and/or

hosting services.

Setup and Migration - the provision of setup and migration services which involves the process of

consolidating and transferring a collection of workloads. Workloads can include emails, files, calendars,

document types, related metadata, instant messages, applications, user permissions, compound

structure and linked components.

Security services - Maintain the confidentiality, integrity and availability of services and information,

and protect services against threats.

Quality assurance and performance testing - Continuously ensure that a service does what it's

supposed to do to meet user needs efficiently and reliably.

Training Ongoing support - Support user needs by providing help before, during and after service

delivery.