Procurement

Dial-a-Ride Taxicard and MOAT Overspill Services

Procurement identifier (OCID): ocds-h6vhtk-052531

Description

Essential door to door transport services for older and disabled Londoners simultaneously

covering ALL of the London and entire greater London geographic area. The provider

must be a taxi operator (not an IT provider), and must evidence provision of all of this

service coverage, including all vehicles, without sub-contracting to anyone else.

Scheduled AND Ad-hoc Taxi and PHV services for Dial-a-Ride and taxicard members,

covering gaps in minibus availability with accessible vehicle options.

- Volumes are seasonal with demand being greatest in Christmas and Easter school

holiday periods, consisting of approximately:-

- between 0 and 30 (multi-trip) taxis on any one day, average 10 on a day, 300 a month,

trend is slowly increasing

- between 1 and 9 (single trip) taxis on any one day, average 4 on a day, 250 a month,

trend is slowly increasing.

- The Licensed Vehicles consist of 3 types, and all 3 are to be available to each and every

ride to each individual customer.

Customers dictate what type of vehicle they require, which are:-

- Taxis (black cabs or equivalent) which have wheelchair access;

- Private Hire Vehicles which do not normally have wheelchair access; and

- Low floor which do not have wheelchair access.

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