- AGE UK OXFORDSHIRE
- BE CARE LIMITED
- BE WELL CARE LTD
- BLISSCARE & NA, UK LTD
- CCGA GROUP LIMITED
- KKD HEALTHCARE AND RECRUITMENT LIMITED
- LAKEM CARE LTD
- LOVAGE HOME CARE LTD
- NADIAMED LIMITED
- OIZA HEALTHCARE LIMITED
- PAT&FLO LIMITED
- RHESUS CARE LTD
- VOW CARE SERVICES LIMITED
- Younger People With Dementia CIO
Scope
Reference
DN779975
Description
Dementia Support Service - Tenderers were invited to tender for the provision of the Services for a provision of Dementia Support Service for a term of 5 years with an option for the Council to extend for up to 5 years, anticipated to commence on 1st January 2026. The anticipated annual budget is £913,623, with a total approximate contract value of £9,126,230.
The vision of the service is to support people with memory concerns or a diagnosis of dementia as well as their unpaid carers to improve their quality of life and where possible to live well with their condition.
The aims are a specialist service which:
• Keeps people with dementia living well at home.
• Provides a memory support service, supporting and advising people with memory problems or MCI, including support for people waiting for their dementia clinic appointment/scan and/or outcome.
• Increases support for people with dementia and their carers to reduce admissions to hospital and residential care.
• Provides a proactive and responsive service to people in crisis and at risk of deterioration.
• Creates a bridge between health and social care and community services to help people with dementia live well.
• Proactively manages the challenge of increasing numbers of people living with dementia at a time of considerable pressures on public funds.
• Prevents people living with dementia and their carers experiencing isolation and loneliness.
• Increases the confidence of carers in their caring role and improves the carer-cared-for relationship, through education and information.
• Reduces carer stress through tailored practical and emotional support.
• Raises awareness about how best to support people living with dementia for professionals working with an ageing population.
• Provides a flexible, local service which is adaptable to future changes including the development of neighbourhood models, new treatments and technology
• Supports the transition into a residential care setting, ensuring the person living with dementia receives the care they need but also providing the home with sufficient information that allows them to settle.
Contract 1. Dementia Support Service
Supplier
Contract value
- £9,135,100 excluding VAT
- £10,962,120 including VAT
Above the relevant threshold
Award decision date
24 December 2025
Date assessment summaries were sent to tenderers
24 December 2025
Standstill period
- End: 8 January 2026
- 8 working days
Earliest date the contract will be signed
9 January 2026
Contract dates (estimated)
- 9 January 2026 to 31 December 2030
- Possible extension to 31 December 2035
- 9 years, 11 months, 23 days
Description of possible extension:
The Council has the unilateral option to extend the contract period by up to 5 years in aggregate.
Main procurement category
Services
CPV classifications
- 85321000 - Administrative social services
Contract locations
- UKJ14 - Oxfordshire
Information about tenders
- 14 tenders received
- 14 tenders assessed in the final stage:
- 11 submitted by small and medium-sized enterprises (SME)
- 2 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 13 suppliers unsuccessful (details included for contracts over £5 million)
Unsuccessful suppliers
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Special regime
Light touch
Suppliers
AGE UK OXFORDSHIRE
- Companies House: 04328143
- Charity Commission (England and Wales): 1091529
Unit 10 Napier Court
Abingdon
OX14 3YT
United Kingdom
Region: UKJ14 - Oxfordshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. Dementia Support Service
BE CARE LIMITED
- Companies House: 13930191
- Public Procurement Organisation Number: PWRN-4138-ZJZH
53 Newbridge Crescent
Wolverhampton
WV6 0LH
United Kingdom
Website: https://britishelderlycare.com/
Region: UKG39 - Wolverhampton
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
BE WELL CARE LTD
- Companies House: 11912965
- Public Procurement Organisation Number: PTLD-3694-RLGP
The Henley Building, Newtown Road
Henley-On-Thames
RG9 1HG
United Kingdom
Website: http://Bewellcareltd.co.uk
Region: UKJ14 - Oxfordshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
BLISSCARE & NA, UK LTD
- Companies House: 15315949
- Public Procurement Organisation Number: PGBD-9268-TQGD
Blisscare & Na Uk Ltd Anfield Business Centre
Liverpool
L6 5DR
United Kingdom
Website: http://www.blisscareagency.com
Region: UKD72 - Liverpool
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
CCGA GROUP LIMITED
- Companies House: 14859043
- Public Procurement Organisation Number: PYLH-4255-XQYV
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Website: https://ccgahealthcare.co.uk/
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
KKD HEALTHCARE AND RECRUITMENT LIMITED
- Companies House: 14167336
- Public Procurement Organisation Number: PJBP-1232-GMDN
11 Nailsworth Crescent
Redhill
RH1 3JD
United Kingdom
Website: http://www.kkdhealthcare.co.uk
Region: UKJ26 - East Surrey
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
LAKEM CARE LTD
- Companies House: 15059273
- Public Procurement Organisation Number: PJHQ-4926-QQTH
79 The Street
Sittingbourne
ME9 9AD
United Kingdom
Website: http://www.lakemcare.co.uk
Region: UKJ43 - Kent Thames Gateway
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
LOVAGE HOME CARE LTD
- Companies House: 13715787
- Public Procurement Organisation Number: PHQN-9892-LYDT
13715787 - COMPANIES HOUSE DEFAULT ADDRESS
Cardiff
CF14 8LH
United Kingdom
Website: http://www.lovagehomecare.co.uk
Region: UKL22 - Cardiff and Vale of Glamorgan
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
NADIAMED LIMITED
- Companies House: 09041566
- Public Procurement Organisation Number: PWHQ-8941-LCBG
42-44 High Street
Slough
SL1 1EL
United Kingdom
Website: http://www.nadiamedhealthcare.co.uk
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
OIZA HEALTHCARE LIMITED
- Companies House: 10278464
- Public Procurement Organisation Number: PWXQ-1567-WNQQ
Chadburn House Weighbridge Road
Mansfield
NG18 1AH
United Kingdom
Website: https://www.oizahealthcare.co.uk
Region: UKF15 - North Nottinghamshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
PAT&FLO LIMITED
- Companies House: 13944675
- Public Procurement Organisation Number: PPRQ-4237-RPNJ
316e Ilford Lane Ilford, IG1 2LT
london
IG1 2LT
United Kingdom
Website: http://www.patandflocare.co.uk/
Region: UKI53 - Redbridge and Waltham Forest
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
RHESUS CARE LTD
- Companies House: 14266094
- Public Procurement Organisation Number: PTVW-1934-RRQD
Unit 8 Boultbee Business Units
Birmingham
B7 5AR
United Kingdom
Website: http://www.rhesus.co.uk
Region: UKG31 - Birmingham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
VOW CARE SERVICES LIMITED
- Companies House: 11713964
- Public Procurement Organisation Number: PBXX-3413-YHYV
30 Larchwood Road
Hemel Hempstead
HP2 5NB
United Kingdom
Website: http://www.vowcare.co.uk
Region: UKH23 - Hertfordshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Younger People With Dementia CIO
- Charity Commission (England and Wales): 1171720
- Public Procurement Organisation Number: PRPB-4243-DTYZ
The Tithe Barn, Parfitts Farm
Eversley Cross
RG27 0NT
United Kingdom
Website: http://www.ypwd.info
Region: UKJ37 - North Hampshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): Yes
Contracting authority
Oxfordshire County Council
- Public Procurement Organisation Number: PZNW-8281-MHNM
County Hall, New Rd
Oxford
OX1 1ND
United Kingdom
Contact name: Michael Glasspool
Email: ProcurementandContractManagement.Enquiries@Oxfordshire.gov.uk
Region: UKJ14 - Oxfordshire
Organisation type: Public authority - sub-central government