Scope
Description
This service relates to the Incident Management software by Topdesk UK Ltd
Contract 1. Waiver - ROH - Topdesk UK Ltd - 1500I Incident Management
Supplier
Contract value
- £16,634.75 excluding VAT
- £19,961.70 including VAT
Below the relevant threshold
Date signed
3 November 2025
Contract dates
- 4 November 2025 to 3 November 2026
- 1 year
Main procurement category
Services
CPV classifications
- 72212517 - IT software development services
Procedure
Procedure type
Below threshold - without competition
Supplier
TOPDESK UK LTD
- Companies House: 05396062
5 Elstree Gate, Elstree Way, Borehamwood Hertfordshire WD6 1JD
Hertfordshire
WD6 1JD
United Kingdom
Email: info@topdesk.co.uk
Region: UKH23 - Hertfordshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): Yes
Contract 1. Waiver - ROH - Topdesk UK Ltd - 1500I Incident Management
Contracting authority
The Royal Orthopaedic Hospital NHS Foundation Trust
- Public Procurement Organisation Number: PXBY-9749-ZCLX
Bristol Road South
Birmingham
B31 2AP
United Kingdom
Region: UKG31 - Birmingham
Organisation type: Public authority - central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
University Hospitals Birmingham NHS Foundation Trust
Summary of their role in this procurement: University Hospitals Birmingham NHS Foundation Trust host the Birmingham and Solihull (BSOL) Procurement Collaborative, a shared procurement service acting on behalf of multiple Trusts within the Birmingham and Solihull Integrated Care System.
- Public Procurement Organisation Number: PWVL-6877-BXXV
Mindelsohn Way
Birmingham
B15 2WB
United Kingdom
Region: UKG31 - Birmingham