Contract

CST127 Provision of Domestic Abuse Support Services Lot 1 Helpline

  • Derbyshire County Council

F20: Modification notice

Notice identifier: 2025/S 000-085508

Procurement identifier (OCID): ocds-h6vhtk-05fbce

Published 22 December 2025, 3:32pm



Section one: Contracting authority/entity

one.1) Name and addresses

Derbyshire County Council

County Hall

Matlock

DE43AG

Contact

Jayne Smith

Email

jayne.smith@derbyshire.gov.uk

Country

United Kingdom

Region code

UKF1 - Derbyshire and Nottinghamshire

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://www.derbyshire.gov.uk/


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

CST127 Provision of Domestic Abuse Support Services Lot 1 Helpline

two.1.2) Main CPV code

  • 85000000 - Health and social work services

two.1.3) Type of contract

Services

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKF1 - Derbyshire and Nottinghamshire

two.2.4) Description of the procurement at the time of conclusion of the contract:

The Domestic Abuse Helpline (Lot 1) will provide advice and support to victims, their friends and family, and guidance for professionals seeking support for their clients. The helpline also functions as a central point of referrals for the Support Services (Lot 2).

FTS Notice 2023/S 000-027207

two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months

72


Section four. Procedure

four.2) Administrative information

four.2.1) Contract award notice concerning this contract

Notice number: 2099/S 001-999999


Section five. Award of contract/concession

Contract No

CST127

Lot No

Lot 1

five.2) Award of contract/concession

five.2.1) Date of conclusion of the contract/concession award decision:

6 December 2023

five.2.2) Information about tenders

The contract/concession has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor/concessionaire

The Elm Foundation Ltd

Chesterfield

Country

United Kingdom

NUTS code
  • UKF1 - Derbyshire and Nottinghamshire
Justification for not providing organisation identifier

Not on any register

The contractor/concessionaire is an SME

No

five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)

Total value of the procurement: £15,413,088


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

High Court (Technology and Construction Court)

London

Email

procurement@derbyshire.gov.uk

Country

United Kingdom

six.4.3) Review procedure

Precise information on deadline(s) for review procedures

Derbyshire County Council will incorporate a minimum 10 calendar days (or 15 if non-electronic or fax methods used) standstill period at the point information on the award of the contract is communicated to the relevant economic operators. Debriefing by the Council shall be in accordance with the Public Contracts Regulation 2015(as amended) (the Regulations).

Such information should be requested from the addressee in Section 1.1. If an appeal regarding the award of the contract has not been successfully resolved the Regulations provide for the aggrieved parties who are of the opinion that they have been harmed or are at risk of harm by a breach of the Regulations, to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought as soon as possible

six.4.4) Service from which information about the review procedure may be obtained

Derbyshire County Council

Matlock

DE4 3AG

Country

United Kingdom


Section seven: Modifications to the contract/concession

seven.1) Description of the procurement after the modifications

seven.1.1) Main CPV code

  • 85000000 - Health and social work services

seven.1.3) Place of performance

NUTS code
  • UKF1 - Derbyshire and Nottinghamshire

seven.1.4) Description of the procurement:

The Domestic Abuse Helpline (Lot 1) will provide advice and support to victims, their friends and family, and guidance for professionals seeking support for their clients. The helpline also functions as a central point of referrals for the Support Services (Lot 2).

FTS Notice 2023/S 000-027207

seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months

72

seven.1.6) Information on value of the contract/lot/concession (excluding VAT)

Total value of the contract/lot/concession:

£15,413,088

seven.1.7) Name and address of the contractor/concessionaire

The Elm Foundation Ltd

Chesterfield

Country

United Kingdom

NUTS code
  • UKF1 - Derbyshire and Nottinghamshire
Justification for not providing organisation identifier

Not on any register

The contractor/concessionaire is an SME

No

seven.2) Information about modifications

seven.2.1) Description of the modifications

Nature and extent of the modifications (with indication of possible earlier changes to the contract):

Pay an additional one off non-recurring amount of £153,051 to support increased demand, cost pressures and extend the Together with Health project for the period from

01 April 2026 to 31 March 2027.

seven.2.2) Reasons for modification

Need for additional works, services or supplies by the original contractor/concessionaire.

Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:

Economically this is the most cost-effective way to meet the additional demand and costs using the existing service to provide high quality continuity for clients avoiding duplication of costs.

seven.2.3) Increase in price

Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)

Value excluding VAT: £1,476,545

Total contract value after the modifications

Value excluding VAT: £1,629,596