Scope
Description
The requirements is for the services of specialised Intervention Officers at Birmingham New Street Station, to address anti-social behaviour (ASB) through the enforcement powers delegated by the ASB Act. These officers enhance passenger safety and improve the overall environment of one of the UK's busiest transport hubs.
The officers address ASB using enforcement powers that are delegated solely to local authorities and police.
The contract covers the entire New Street Station site, where officers patrol, engage with the public, deter ASB, and utilise enforcement powers as needed. Officers will be on duty from 6 am to 12 am, Monday to Saturday. Officers are trained in personal safety, administering Naloxone, and awareness of modern slavery and county lines.
Contract 1
Supplier
Contract value
- £1,800,000 excluding VAT
- £2,160,000 including VAT
Above the relevant threshold
Award decision date
17 December 2025
Earliest date the contract will be signed
5 January 2026
Contract dates (estimated)
- 6 January 2026 to 31 December 2026
- 11 months, 26 days
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
Contract is for Year 2, options are for Year 3 and Year 4
CPV classifications
- 75241000 - Public security services
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Direct award
Special regime
Light touch
Supplier
Birmingham City Council
- Public Procurement Organisation Number: PCJJ-4826-QMLZ
Council House, Victoria Square,
Birmingham
B1 1BB
United Kingdom
Region: UKG31 - Birmingham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
NETWORK RAIL INFRASTRUCTURE LIMITED
- Public Procurement Organisation Number: PNZN-9524-VCQJ
Waterloo General Office
London
SE1 8SW
United Kingdom
Contact name: Joanna Reece
Telephone: +447969459584
Email: joanna.reece@networkrail.co.uk
Website: https://www.networkrail.co.uk/
Region: UKI45 - Lambeth
Organisation type: Public authority - central government