Scope
Reference
CCD 01611
Description
Stevenage Borough Council are currently seeking tenders for the provision of an accessible financial advice service including specialist housing support. The Council requires the provision of a free, tailored and confidential financial information and advice service within Stevenage. This information and advice must be impartial and accessible to all Stevenage residents irrespective of race, gender, age, sexual orientation, religion/belief, disability or socio-economic factors. The service must result in added social value to the residents and town of Stevenage through increased uptake of benefits and other awards, increased wellbeing and life chances for residents, and a reduction in hardship. It must also add value to the work of the voluntary and public sector in tackling issues of social exclusion for residents living across the town. The contract will also cover the requirement for specialist support and advice through a Court Desk Worker and Welfare Benefits Officer. The contract period is for an initial term of 3 years, the Council shall be entitled at its absolute discretion to extend the contract period for a further 2 years. The tender documents can be accessed from the ‘My Tenders’ area of the Supply Hertfordshire website https://intendhost.co.uk/supplyhertfordshire/aspx/Home and selecting the ‘View Details’ button of this project. Please note the deadline for returns and allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via correspondence on the website and can be addressed to the main contact as shown in the details above.
Contract 1. SBC1025 Provision of contract for the provision of an accessible financial advice service across Stevenage including specialist housing support
Supplier
Contract value
- £805,000 excluding VAT
- £966,000 including VAT
Above the relevant threshold
Award decision date
22 December 2025
Date assessment summaries were sent to tenderers
22 December 2025
Standstill period
- End: 6 January 2026
- 8 working days
Earliest date the contract will be signed
12 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
3 year term with a possible 2 year extension
Main procurement category
Services
CPV classifications
- 66171000 - Financial consultancy services
- 75123000 - Administrative housing services
- 79412000 - Financial management consultancy services
Information about tenders
- 1 tender received
- 1 tender assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
Stevenage Citizens Advice Bureau trading as Citizens Advice Stevenage
- Companies House: 03836106
6th Floor Daneshill House, Danestrete
Stevenage
SG1 1HN
United Kingdom
Email: melanie.belhaj@castevenage.org.uk
Website: https://www.stevenagecab.org.uk/
Region: UKH23 - Hertfordshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. SBC1025 Provision of contract for the provision of an accessible financial advice service across Stevenage including specialist housing support
Contracting authority
Stevenage Borough Council
- Public Procurement Organisation Number: PHLV-8626-LHWZ
Daneshill House, Danestrete
Stevenage
SG1 1HN
United Kingdom
Email: procurement@stevenage.gov.uk
Website: https://www.stevenage.gov.uk/
Region: UKH23 - Hertfordshire
Organisation type: Public authority - sub-central government