Scope
Reference
KB2025
Description
Scope and delivery of the work
The work consists of replacement kitchens and bathrooms. A local and professional contractor has been sought to supply and fit these consistent with the specification attached and in the case of kitchen replacements, liaise with both Housing Solutions and the kitchen supplier to carry out joint design surveys. We currently install Howdens kitchens (Greenwich Range) and will most likely continue to fit these. However, an alternative pricing option has also been collected for non-Howdens Kitchens (see Appendix 6 - Commercial Response 1 & 2). We do not have a direct relationship with any kitchen manufacturer and expect successful supplier to negotiate their own prices with Howdens and another, being sure to allow for the supply in their basket rates. They will be expected to engage a Resident Liaison Officer (RLO) and will liaise directly with the residents regarding, surveys, installation dates, general updates,
correspondents, access arrangements and any issues that arise before, during and after the works.
Programme scale and duration
We intend appointing for an initial contract period of 3 years with the option to extend for a further two years on a 1 + 1 basis. We estimate the value of the contract to be up to £6.5m over the max term of the contract.
Geographical distribution
Housing Solutions was originally formed from transferred Local Authority homes in Maidenhead. These still form the majority of our homes, although there are post-1995 developments in Reading, High Wycombe, Slough, Bracknell, Farnborough, Wokingham, and other locations in Berkshire and Buckinghamshire. Each year, our programme will consist of approximately 200-500 homes across our estate (depending on each year's agreed budget). Around 70% of our stock are within the Maidenhead area, however as above there are some homes in other areas like Reading, Farnborough, Wokingham, Slough, Windsor, Bracknell.
Programming
Generally, we expect to leave programming of the work to the contractor. We may have a small number of high-priority cases needing to be done earlier, but in general we would give them our address list for each
financial year (April to March) and they can determine their own programme to deliver it. We expect that once work on an individual property have commenced, they are completed within 10 working days for kitchens and 8 working days for bathrooms where practicable and these
targets will form part of the KPI suite. The priority is to give the tenant clear timescales, which are met. We would expect essential services (kitchen sink, heating, electricity gas and water) to be restored at the end of each working day.
CDM
We will appoint the Quoin Consultancy as Principal Designer, the successful supplier will be appointed Principal Contractor. They will be expected to prepare the key documents and Quoin will check them against the regulations.
Pricing Model
Works will be priced on basket rates per the attached specification and pricing matrix with variation on M3NHF SOR Version 7.0. As above, there is also a requirement to put forward an additional 'alternative bid' that features another brand (not Howdens).
Pricing:
All relevant pricing is to be submitted via the Pricing Matrix (Appendix 6) as all-inclusive (meaning they must include all aspects required to supply and install full kitchens and bathrooms). To ensure a fair and like-for-like comparison; Tender prices are to be offered and agreed on the basis that pricing will be fixed for the first 2 years of the contract.
Ordering and payment
• Works will be issued on an individual order and variations must be approved in line with the
variations process before they are actioned. Final invoiced amounts must be raised within 2
months of completion, to avoid a backlog of invoices.
• Invoices will not be processed until all certification has been received (Uploaded into a
portal or drop box) including, but not limited to electrical certification (installation & minor
works), gas safety certificate, kitchen designs, customers selection surveys and customer
satisfaction surveys.
• You will also be expected to update our works portal (Connect) so the progress of all works
can be monitored throughout the duration of the contract.
Form of contract
The form of contract will be the JCT Measured Term Contract (MTC2024)
KPIs
• Completed Works Programme
• Install Timeframe
• Resident Satisfaction
• Using Agreed Pricing
• Aftercare (Snagging)
• Client Handover Pass Rate
• Client Health & Safety
• Documents & Compliance Certifications
Contract 1. Housing Solutions - Supply and installation of Kitchens and Bathrooms
Supplier
Contract value
- £5,200,000 excluding VAT
- £6,500,000 including VAT
Above the relevant threshold
Award decision date
19 December 2025
Date assessment summaries were sent to tenderers
19 December 2025
Standstill period
- End: 5 January 2026
- 8 working days
Earliest date the contract will be signed
30 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
The initial term is expected to be 3 years with an option to extend for a further 2 x 12 month periods (5 years max term)
Main procurement category
Works
Options
The right to additional purchases while the contract is valid.
1) Pricing was collected on a Howdens and Non-Howdens Kitchen basis. As the successful tenderer scored the highest in both scenarios, HS reserves the right to use both pricing options in contract and will explore these options throughout the term of the contract.
2) All kitchen and bathroom replacement works should fall within the scope of this contract. Additionally, there may be instances where the appointed contractor may also deliver additional installation services to cover void properties as and when required (which are at this time an unknown variable).
3) In order to calculate the estimated contract value across the maximum term of 5yrs, we initially took a forecast from our 5yr business plan which indicated around £13m of spend required for all activities over the desired term, with Director intentions confirmed as allocating half to in-house provision via our DLO. This produced a max term contract value of £6,500,000 (inclusive of VAT). Whilst this is our current intention, it is subject to successful recruitment exercises and achieving an increase in our DLO resource (otherwise, contract spend is likely to increase to accommodate more replacements).
CPV classifications
- 39141400 - Fitted kitchens
- 45421151 - Installation of fitted kitchens
- 39144000 - Bathroom furniture
- 44410000 - Articles for the bathroom and kitchen
- 45211310 - Bathrooms construction work
- 45211000 - Construction work for multi-dwelling buildings and individual houses
Contract locations
- UKJ - South East (England)
Information about tenders
- 14 tenders received
- 10 tenders assessed in the final stage:
- 6 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 9 suppliers unsuccessful (details included for contracts over £5 million)
Unsuccessful suppliers
Procedure
Procedure type
Open procedure
Suppliers
Ash Contracting Ltd
- Public Procurement Organisation Number: PZLL-6191-RJMD
Unit 4, The Courtyard Business Centre, Birling Road
WEST MALLING
ME19 5AA
United Kingdom
Region: UKJ46 - West Kent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
D R Jones Yeovil Ltd
- Public Procurement Organisation Number: PVVC-9833-HHJZ
Willow House - Artillery Road
Yeovil
BA22 8RP
United Kingdom
Region: UKK23 - Somerset
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Eric Group Ltd
- Public Procurement Organisation Number: PPJM-5577-BCVN
4 Snowford Close
Luton
LU3 3XU
United Kingdom
Region: UKH21 - Luton
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Hankinson Whittle Ltd
- Public Procurement Organisation Number: PZRY-6721-ZWXT
Unit 2 - North Cheshire Trading Estate, Prenton Way,
Prenton
CH43 3EA
United Kingdom
Region: UKD74 - Wirral
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Kincraig Construction Ltd
- Public Procurement Organisation Number: PBHJ-3267-ZRYY
ST Nicholas House - 4-6 Portesbery Road
Camberley
GU15 3TA
United Kingdom
Region: UKJ25 - West Surrey
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Connected people/organisations:
Individual trustee information:
First name Maureen
Last name Hanson
Nationality British
Date of birth January 1948
Type Individual
Category Director or individual with same responsibilities
Resident country GB-ENG
Registered address ST Nicholas House, Camberley, GU15 3TA, UK
Individual trustee information:
First name Mark
Last name Hanson
Nationality British
Date of birth November 1974
Type Individual
Category Director or individual with same responsibilities
Resident country GB-ENG
Registered address ST Nicholas House, Camberley, GU15 3TA, UK
Individual trustee information:
First name Matthew
Last name Hanson
Nationality British
Date of birth April 1987
Type Individual
Category Director or individual with same responsibilities
Resident country GB-ENG
Registered address ST Nicholas House, Camberley, GU15 3TA, UK
Associated people/organisations:
Ockley Plumbing Limited, St Nicholas House, 4-6 Portesbery Road, Camberley, Surrey, GU15 3TA - associated by Directors with Kincraig. b) Company number 00934764. Share code pccwLrBk. c) Works in connection with gas and plumbing, Gas Safe certification.
Reel Installations Limited - 4 Avocet Crescent, College Town, Sandhurst, Berkshire, England, GU47 0XN, b) Company number 12019929. c) Works in connection with Electrical/NICEIC certification.
Contract 1. Housing Solutions - Supply and installation of Kitchens and Bathrooms
Mullen Property Services Ltd
- Public Procurement Organisation Number: PGVT-5685-MMWD
Terminal House
Shepperton
TW17 8AS
United Kingdom
Region: UKJ25 - West Surrey
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
PFL Electrical Ltd
- Public Procurement Organisation Number: PMZG-7678-VCML
130 Shaftesbury Avenue
London
W1D 5EU
United Kingdom
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
PiLon Ltd
- Public Procurement Organisation Number: PJRR-7678-ZPWD
Suite 4b, Columbia
Bracknell
RG12 1LP
United Kingdom
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
R.Benson Property Maintenance Ltd
- Public Procurement Organisation Number: PPGV-7628-XQNM
Unit 1 Anglo Business Park, Asheridge Road
Chesham
HP5 2QA
United Kingdom
Region: UKJ13 - Buckinghamshire CC
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Topcoat Construction Limited T/A TCL Group
- Public Procurement Organisation Number: PZDN-9888-RDRM
Unit A Melville Court, Spilsby Road, Harold Hill
Romford
RM3 8SB
United Kingdom
Region: UKI52 - Barking & Dagenham and Havering
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contracting authority
Housing Solutions
- Public Procurement Organisation Number: PGDY-4627-RBZL
Crown House, Crown Square
Berkshire
SL6 8BY
United Kingdom
Email: procurement@housingsolutions.co.uk
Website: https://www.housingsolutions.co.uk/
Region: UKJ11 - Berkshire
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)