Section one: Contracting authority/entity
one.1) Name and addresses
Social Security Scotland
3rd Floor, Agnes Husband House, 17 South Union Street
Dundee
DD1 4BF
procurement@socialsecurity.gov.scot
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
https://www.socialsecurity.gov.scot/
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30345
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
SPM Social Security Scotland - Live Service Team (Lot 2)
Reference number
SP-21-050-01
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
This is a voluntary ex ante transparency (VEAT) notice. This notice is to indicate that Scottish Ministers, acting through Social Security Scotland, intend to extend the current SPM Social Security Scotland - Live Service Team (Lot 2) contract from 6 January 2026 to 30 June 2026
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,145,780
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
This is a voluntary ex ante transparency (VEAT) notice. This notice is to indicate that Scottish Ministers, acting through Social Security Scotland, intend to extend the current SPM Social Security Scotland - Live Service Team (Lot 2) contract from 6 January 2026 to 30 June 2026
two.2.11) Information about options
Options: Yes
Description of options
This is not a fixed price contract therefore actual spend may vary from the value stated above.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The continued provision of services under the current contract is essential to ensure that Social Security Scotland can continue to provide technical support for its core benefit platform (SPM) until a replacement contract can be put in place. A competitive process is underway to identify and put such a replacement in place, by April 2026. The extension of the current term of the contract is considered to be proportionate in the circumstances based on previous experience, and taking into account the need for a contingency to account for potential delays.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-056008
Section five. Award of contract/concession
Contract No
S/21/048
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
15 December 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Mphasis UK Limited
Citypoint,1 Ropemaker Street LONDON EC2Y 9HT United Kingdom - GB
London
EC2Y 9HT
Telephone
+44 8777761738
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £3,145,780
Section six. Complementary information
six.3) Additional information
(SC Ref:818031)
six.4) Procedures for review
six.4.1) Review body
Edinburgh Sheriff Court
27 Chambers Street
Edinburgh
EH1 1LB
Country
United Kingdom