Scope
Reference
PAN3405
Description
To undertake an independent satisfaction measures survey of the tenants at Leicester City Council to collect data on their opinions of, and attitudes towards, their landlords and the services provided, as well as to act as a baseline to compare future surveys against.
Contract 1. PAN3405 Tenants Satisfaction Measures Survey
Supplier
Contract value
- £85,390 excluding VAT
- £102,468 including VAT
Below the relevant threshold
Date signed
10 November 2025
Contract dates
- 10 November 2025 to 9 November 2027
- Possible extension to 9 November 2029
- 4 years
Description of possible extension:
2 x 12 months optional extension period
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
2 x 12 months optional extension period
CPV classifications
- 79311000 - Survey services
Contract locations
- UKF21 - Leicester
Procedure
Procedure type
Below threshold - open competition
Supplier
Acuity Research & Practice
- Public Procurement Organisation Number: PVRC-2417-GNHG
35 Mount Pleasant, Bishops Tawton
Devon
EX32 0AQ
United Kingdom
Telephone: 01273059977
Email: adam.jewitt@arap.co.uk
Region: UKK43 - Devon CC
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. PAN3405 Tenants Satisfaction Measures Survey
Contracting authority
Leicester City Council
- Public Procurement Organisation Number: PXRT-5737-VBQD
City Hall (4th Floor)
Leicester
LE1 1FZ
United Kingdom
Contact name: Godfred Boakye-Srampa
Telephone: 01164546186
Email: godfred.boakye-srampa@leicester.gov.uk
Website: https://www.leicester.gov.uk
Region: UKF21 - Leicester
Organisation type: Public authority - sub-central government