Section one: Contracting authority/entity
one.1) Name and addresses
Scottish Courts and Tribunals Service
Saughton House, Broomhouse Drive
Edinburgh
EH11 3XD
Contact
Procurement
Telephone
+44 1314443300
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
http://www.scotcourtstribunals.gov.uk
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00396
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Justice
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HR and Payroll Systems
Reference number
SCTS-2025-088
two.1.2) Main CPV code
- 79631000 - Personnel and payroll services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of HR and Payroll services through the iTrent system, including software licensing, maintenance, and support.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £855,500
two.2) Description
two.2.2) Additional CPV code(s)
- 79631000 - Personnel and payroll services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
Provision of HR and Payroll services through the iTrent system, including software licensing, maintenance, and support. The contract ensures continued delivery of core HR functionality such as payroll processing, absence management, and employee self-service, supporting the Scottish Courts and Tribunals Service’s operational and statutory requirements.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
SCTS has recently completed the full organisational implementation of the iTrent HR and Payroll system. Introducing an alternative solution at this stage would require significant investment in terms of cost, time, and resources, and would not represent good value for money or an efficient use of public sector resources.
The holistic package required to implement a new system after only five years would involve:
Extensive data migration and validation
Organisational change management
Comprehensive staff training
Updating of policies and processes
These activities would incur substantial financial and administrative burdens and introduce operational risk. For these reasons, there are no financially or administratively reasonable, viable alternative systems or substitute products that can meet SCTS’s requirements during the proposed contract period.
Furthermore, the required licensing and support for the iTrent product can only be provided by MHR International, due to technical reasons and the supplier’s exclusive rights in and to the proprietary iTrent software.
Accordingly, the proposed award of contract to MHR International is considered compliant with Regulation 33(1)(b)(ii) and (iii) of the Public Contracts (Scotland) Regulations 2015.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
Contract No
SCTS-2025-088
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
15 December 2023
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
MHR International UK Limited
Ruddington Hall, Loughborough Road
Nottingham
NG11 6LL
Telephone
+44 1159456000
Fax
+44 1159456000
Country
United Kingdom
NUTS code
- UKF1 - Derbyshire and Nottinghamshire
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Initial estimated total value of the contract/lot/concession: £855,500
Total value of the contract/lot/concession: £855,500
Section six. Complementary information
six.3) Additional information
(SC Ref:818757)
six.4) Procedures for review
six.4.1) Review body
Edinburgh Sheriff Court
27 Chambers Street
Edinburgh
EH1 1 LB
Country
United Kingdom