Scope
Reference
SCM3953M
Description
Extension of existing ServiceNow licensing for 3 years.
Contract 1. ServiceNow licensing extension
Supplier
Contract value
- £546,500 excluding VAT
- £655,799 including VAT
Above the relevant threshold
Award decision date
16 December 2025
Standstill period
- End: 29 December 2025
- 8 working days
Earliest date the contract will be signed
30 December 2025
Contract dates (estimated)
- 31 December 2025 to 30 December 2028
- Possible extension to 30 December 2029
- 4 years
Description of possible extension:
One year extension
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Procedure
Procedure type
Direct award
Supplier
SERVICENOW UK LIMITED
- Companies House: 06299383
Strata Building, 1 Bridge Street
Staines
TW18 4TW
United Kingdom
Email: jenn.ostrom@servicenow.com
Region: UKJ25 - West Surrey
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. ServiceNow licensing extension
Contracting authority
Science Museum Group
- Public Procurement Organisation Number: PDTR-3338-MNPG
The Science Museum
London
SW7 2DD
United Kingdom
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Organisation type: Public authority - central government