Scope
Reference
OPEN04122025180916
Description
Maintenance, support and licensing for our IFS Assyst IT Service Management (ITSM) and Enterprise Service Management (ESM) solution.
Contract 1. ANNUAL SUPPORT & MAINTENCE OF ASSYSNET
Supplier
Contract value
- £200,500.50 including VAT
Below the relevant threshold
Date signed
28 November 2025
Contract dates
- 31 December 2025 to 29 February 2028
- 2 years, 2 months, 1 day
Main procurement category
Goods
CPV classifications
- 48100000 - Industry specific software package
Contract locations
- UKC22 - Tyneside
Procedure
Procedure type
Below threshold - without competition
Supplier
INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD
- Companies House: 03277022
- Public Procurement Organisation Number: PNLC-5675-XTZQ
Bourne House Lotus Park
Staines-Upon-Thames
TW18 3AG
United Kingdom
Email: stephanie.poore@ifs.com
Website: http://www.ifs.com/
Region: UKJ25 - West Surrey
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. ANNUAL SUPPORT & MAINTENCE OF ASSYSNET
Contracting authority
Gateshead Borough Council
- UK Register of Learning Providers (UKPRN number): 10002639
- Public Procurement Organisation Number: PPGY-1151-NJQN
Civic Centre, Regent Terrace
Gateshead
NE8 1HH
United Kingdom
Contact name: Andrew M Thompson
Email: procurement@gateshead.gov.uk
Website: https://www.gateshead.gov.uk/article/31230/Learning-and-Skills
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government