Contract

IT Managed Service Procurement

  • Northern Ireland Electricity Networks

F06: Contract award notice – utilities

Notice identifier: 2025/S 000-082837

Procurement identifier (OCID): ocds-h6vhtk-047a53 (view related notices)

Published 15 December 2025, 11:55am



Section one: Contracting entity

one.1) Name and addresses

Northern Ireland Electricity Networks

120 Malone Road,

Belfast,

BT9 5HT

Email

stephen.hughes@nienetworks.co.uk

Country

United Kingdom

Region code

UKN - Northern Ireland

Internet address(es)

Main address

www.nienetworks.co.uk

one.6) Main activity

Electricity


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

IT Managed Service Procurement

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

NIE Networks is the electricity Distribution Network Operator and Transmission Network Owner in Northern Ireland. NIE Networks is responsible for the network of engineering assets that allows the transmission and distribution of electricity to customers’ premises from electricity generators.

The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in

delivering its Digital & IT change programme for the RP7 regulatory period.

The scope of the contract will include:

• Service Management

• Infrastructure Management

• Data Hosting

• Cyber Security

• Telecommunications

• Resource Augmentation Services

• Supplier Licence Management

• Supplier Invoice Processing

NIE Networks has estimated the value of the Contract to be between £150million and £200million.The estimated value of the Contract outlined in Section II.1.7 and Section V.2.4 represents the total potential value of the contract over its full potential duration. This value is based upon the:

• transition and transformation activities outlined in the PIM;

• annual costs of managing and running the IT Managed Service;

• capital costs and residual operational costs of delivering IT upgrade and obsolescence projects across our infrastructure, applications and telecommunications estate via Change Control; and

• pass-through costs for purchases and maintenance of third-party licenses acquired by the IT Managed Service Provider for NIE Networks’ use.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £200,000,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 72100000 - Hardware consultancy services
  • 72200000 - Software programming and consultancy services
  • 72300000 - Data services
  • 72400000 - Internet services
  • 72500000 - Computer-related services
  • 72600000 - Computer support and consultancy services
  • 72700000 - Computer network services
  • 72800000 - Computer audit and testing services
  • 72900000 - Computer back-up and catalogue conversion services

two.2.3) Place of performance

NUTS codes
  • UKN - Northern Ireland
Main site or place of performance

Northern Ireland

two.2.4) Description of the procurement

This procurement procedure was conducted in compliance with the Utilities Contracts Regulations 2016 (as amended) and NIE Networks used the negotiated procedure with prior call for competition for the award of the Contract.

The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in

delivering its Digital & IT change programme for the RP7 regulatory period.

two.2.11) Information about options

Options: Yes

Description of options

The Contract will be for an initial term beginning on the Effective Date (as defined in the Contract ) and ending five (5) years from the later of the 1st April 2026 and the Transition Completion Date (as defined in the Contract), followed by up to five (5) extension periods of one (1) year each at NIE Networks' sole discretion, providing a maximum potential Contract duration of ten (10) years from and including the later of the 1st April 2026 and the Transition Completion Date. Please note that, in the event of any slippage to the Transition Completion Date beyond 1st April 2026 (which will be outside the control of NIE Networks once the contract is awarded), the total duration of the contract could potentially exceed the 126 months referenced in Section II.1.7 of the Contract Notice.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Negotiated procedure with prior call for competition

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2024/S 000-033652


Section five. Award of contract

Title

IT Managed Service Procurement

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

24 November 2025

five.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

British Telecommunications PLC

1 Braham Street

London

E1 8EE

Country

United Kingdom

NUTS code
  • UKI - London
The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £200,000,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

High Court of Justice in Northern Ireland

Royal Courts of Justice, Chichester Street

Belfast

BT1 3JY

Country

United Kingdom

six.4.3) Review procedure

Precise information on deadline(s) for review procedures

The Utilities Contracts Regulations 2016 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (Northern Ireland).