Scope
Reference
SR1713913034
Description
His Majesty's Revenue and Customs (HMRC) is planning on undertaking a procurement for the services of a supplier(s) to provide technical capabilities and services for the provision of IT change within CDIO Borders & Trade (CDIO B&T).
CDIO Borders and Trade (B&T) is a cornerstone of the UK's trade and customs infrastructure. CDIO B&T plays a pivotal role in facilitating, controlling, and regulating this trade-ensuring the secure, efficient, and compliant movement of goods across UK borders.
To help deliver this work CDIO B&T requires external support that can complement existing teams and provide delivery and implementation capability across a range of technology and project management specialisms to ensure the systems that support the UK's trade and customs infrastructure are developed and/or maintained.
The core services of the contract are expected to include:
Critical National Infrastructure support & maintenance
Business Analysis
Project Management
Service integration
Transformation
Innovation
Contract dates (estimated)
- 1 September 2026 to 31 August 2028
- Possible extension to 31 August 2029
- 3 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
12 January 2026
Engagement process description
The purpose of this pre-market engagement is to:
Advise the market that HMRC intend to undertake a tendering exercise to award a new contract(s) for IT Delivery Support
Provide further information on envisaged requirements and the prospective procurement
Gather market feedback through a short questionnaire on our proposed approach to fulfil the need for this requirement.
The provisional timescales for the procurement are as follows:
Publication of ITT
February/March 2026
Evaluation & Moderation
April/May 2026
Contract Award
July/August 2026
Contract Signature & Mobilisation
September 2026
Parties should note participation in pre-market engagement will not influence or provide advantage in any future procurement, and that the scope, services, values, and timelines referenced are indicative only and subject to change.
Note the procurement may not go ahead in this and/or any format, and any procurement is subject to relevant internal approvals.
This RFI will be conducted by way of an e-Sourcing event using HMRC's SAP Ariba e-Sourcing portal.
You must ensure you are registered with the e-Sourcing portal to gain access to the pre-market engagement questionnaire. If you are not already registered, the registration link is;
http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration
As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.
Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number.
If an email response from HMRC is not received within one working day of your request, please re-contact;
sapariba.hmrcsupport@hmrc.gov.uk (after first checking your spam in-box) notifying them of non-receipt and confirming the date when your registration request was first made.
Once you have obtained 'your organisation's account ID' number, please email callum.day@hmrc.gov.uk and copy in melanie.evans1@hmrc.gov.uk with the following information:
- Engagement Title and Reference
- Your organisation's HMRC SAP Ariba account ID
- Your organisation name
- Your name
- Your email address
- Your telephone number
Once you have complied with the above, you will receive an email confirming access to the pre-market engagement questionnaire.
Further information about HMRC's procurement tool SAP Ariba, a suppliers guide and general information about supplying to HMRC is available on the HMRC website:
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Contracting authority
HM Revenue & Customs
- Public Procurement Organisation Number: PVMW-8599-JZNJ
100 Parliament Street
London
SW1A 2BQ
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - central government