Scope
Reference
BBC AD 03899
Description
The overarching purpose of the provision of Carers' Support Services is to ensure that adult carers who are caring for a family member, friend or neighbour who is ordinarily resident in Bedford Borough & Central Bedfordshire (excluding Luton), are supported to maintain:
• A positive sense of their own health and wellbeing
• Themselves in their caring role, in a way that is safe for them.
The Provision of Support Services is for Adult Carers (including Parent Carers caring for people over the age of 18 years old & Parent Carers of children with disabilities under the age of 18.
The Provision of Support Services is for Adult Carers including:
• Parent Carers caring for people over the age of 24 years old in Bedford Borough
• All Parent Carers in Central Bedfordshire
This service will provide an early response team to triage carer needs, a higher level support offer for carers assessed as being at level 2 or 3 and Information, Advice & Guidance to level 1 carers who are digitally excluded. The service is expected to work in partnership with other local carers services to ensure carers are able to move seamlessly through and between services and so they do not need to tell their story more than once.
The contract will be for three (3) years with an option to extend for two (2) years in 12-month-instalments.
Contract 1. Adult Unpaid Carers Support Services
Supplier
Contract value
- £1,957,720.19 excluding VAT
- £2,349,265.19 including VAT
Above the relevant threshold
Award decision date
12 December 2025
Date assessment summaries were sent to tenderers
12 December 2025
Standstill period
- End: 23 December 2025
- 8 working days
Earliest date the contract will be signed
5 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
Two (2) years in 12-month- instalments
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Information about tenders
- 6 tenders received
- 5 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 2 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 4 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
Disability Direct
- Companies House: 03891119
The Richard Shaw Centre 20 Royal Scot Road
Derby
DE24 8AJ
United Kingdom
Region: UKF11 - Derby
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Adult Unpaid Carers Support Services
Contracting authority
Bedford Borough Council
- Public Procurement Organisation Number: PLCV-4616-VTHL
Borough Hall, Cauldwell Street
Bedford
MK42 9AP
United Kingdom
Region: UKH24 - Bedford
Organisation type: Public authority - sub-central government