Scope
Reference
BLC0306
Description
BlueLight Commercial are looking to establish a national multi-supplier framework for the provision of Covert Management Systems. The Framework Agreement will be available for use by all UK Police Forces and other agencies, the participants are named in the ITT documentation.
BlueLight Commercial work in collaboration with blue light organisations to maximise commercial benefit to UK emergency services. A number of covert tactics are available to law enforcement agencies in the UK to enable them to prevent and detect crime or disorder and maintain public safety. This is a highly regulated activity, with organisations making use of undercover tactics, covert human intelligence sources and protected persons management. Law enforcement agencies require specialised systems to allow them to effectively manage any covert operations, ensuring appropriate authority is granted and a clear audit trail is available.
BlueLight Commercial are seeking Commercial-off-the Shelf (COTS) Covert Management Systems which can be hosted on-premise or within the cloud. The systems are required to support:
• Core Module - end-to-end planning, authorisation, risk management, product handling and oversight of covert operations,
• Prison Surveillance - enabling request and retrieval of material held in the prison network,
• Protected Person Management - for the management of individuals under protection e.g. witnesses, judges, jurors, officers and family members,
• Surveillance Operations Management,
• Undercover Operations Management,
• Covert Human Intelligence Source (CHIS) handling,
• Communications Authority Management,
• Technical Support Unit (TSU) Support.
This will be for a period of four (4) years.
Commercial tool
Establishes a framework
Total value (estimated)
- £10,000,000 excluding VAT
- £12,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 16 March 2026 to 15 March 2030
- 4 years
Main procurement category
Services
CPV classifications
- 48100000 - Industry specific software package
- 72261000 - Software support services
- 72266000 - Software consultancy services
Contract locations
- UK - United Kingdom
- JE - Jersey
- GG - Guernsey
- IM - Isle of Man
Framework
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
1.5%
Further information about fees
The fees are a percentage of the business transacted via the framework, per supplier.
Framework operation description
This framework will be awarded to multiple suppliers for use by participants listed in the ITT documentation. The procedure for Call-Off Contracts will be further competition or direct award.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
The full list of contracting authorities who can use the framework can be found in the ITT documentation.
Submission
Enquiry deadline
6 January 2026, 12:30pm
Submission type
Tenders
Tender submission deadline
16 January 2026, 12:30pm
Submission address and any special instructions
Tenders must be submitted electronically via https://sell2.in-tend.co.uk/blpd/home
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
27 February 2026
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Stage 1 - ITT Technical and Social Value Questions |
Quality | 50% |
| Price | Price | 30% | |
| Software Demonstration | Stage 2 - Software Demonstrations |
Quality | 20% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Stage 1: PSQ, Conditions of Participants, Gateway Questions, ITT Technical and Social Value Questions. Bidders who meet the minimum score (as defined in the ITT documentation) will be taken through to Stage 2.
Stage 2: Software Demonstrations
Contracting authority
BLUELIGHT COMMERCIAL LIMITED
- Companies House: 12517649
Lower Ground 5-8 The Sanctuary
London
SW1P 3JS
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - sub-central government