Scope
Description
North Somerset Council is seeking suitably qualified providers to deliver our specialist Domestic Abuse Services from 1st April 2026, for a period of 4 years with an option to extend, subject to satisfactory performance, for a further period of up to 2 years. The service is being split into Lots:
Lot 1 - Specialist Domestic Abuse Support & Advocacy
Lot 2 - Safe, Specialist Domestic Abuse Accommodation
Lot 3 - Specialist Domestic Abuse Counselling and Therapeutic Support Service
Lot 1. Specialist Domestic Abuse Support & Advocacy
Description
Lot 1 is for the provision of Specialist Domestic Abuse Support & Advocacy including IDVA's administration of the MARAC and acting as the single point of contract.
Lot 2. Safe, Specialist Domestic Abuse Accommodation
Description
Lot 2 is for the provision of Safe, Specialist Domestic Abuse Accommodation, the supplier will provide a minimum of thirteen units of accommodation plus two further "crash pads".
Lot 3. Specialist Domestic Abuse Counselling and Therapeutic Support Service
Description
Lot 3 is for the provision of Specialist Domestic Abuse Counselling and Therapeutic Support Service. The Provider will provide counsellors qualified with the British Association for Counselling and Psychotherapy (BACP) to a suitable standard and having a minimum of 3 years practice to deliver specialist one-to-one formal counselling for both adult survivors of domestic abuse and children and young people.
Contract 1. Lot 1 - Specialist Domestic Abuse Support & Advocacy
Lots
Lot 1. Specialist Domestic Abuse Support & Advocacy
Supplier
Contract value
- £2,559,600 excluding VAT
- £3,071,520 including VAT
Above the relevant threshold
Award decision date
11 December 2025
Date assessment summaries were sent to tenderers
11 December 2025
Standstill period
- End: 23 December 2025
- 9 working days
Earliest date the contract will be signed
8 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2030
- Possible extension to 31 March 2032
- 6 years
Description of possible extension:
1 x extension of up to 24 months subject to satisfactory performance and continued funding available
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period.
Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement.
In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities.
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Contract 2. Lot 2 - Safe, Specialist Accommodation
Lots
Lot 2. Safe, Specialist Domestic Abuse Accommodation
Supplier
Contract value
- £1,074,294 excluding VAT
- £1,289,152 including VAT
Above the relevant threshold
Award decision date
11 December 2025
Date assessment summaries were sent to tenderers
11 December 2025
Standstill period
- End: 23 December 2025
- 9 working days
Earliest date the contract will be signed
8 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2030
- Possible extension to 31 March 2032
- 6 years
Description of possible extension:
1 x extension of up to 24 months subject to satisfactory performance and continued funding available
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period.
Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement.
In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities.
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Contract 3. Lot 3 - Specialist Therapeutic Counselling
Lots
Lot 3. Specialist Domestic Abuse Counselling and Therapeutic Support Service
Supplier
Contract value
- £476,340 excluding VAT
- £571,608 including VAT
Below the relevant threshold
Award decision date
11 December 2025
Date assessment summaries were sent to tenderers
11 December 2025
Earliest date the contract will be signed
8 January 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2030
- Possible extension to 31 March 2032
- 6 years
Description of possible extension:
1 x extension of up to 24 months subject to satisfactory performance and continued funding available
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period.
Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement.
In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities.
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Information about tenders
Lot 1. Specialist Domestic Abuse Support & Advocacy
- 3 tenders received
- 3 tenders assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 2 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Lot 2. Safe, Specialist Domestic Abuse Accommodation
- 2 tenders received
- 2 tenders assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 1 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Lot 3. Specialist Domestic Abuse Counselling and Therapeutic Support Service
- 3 tenders received
- 2 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 2 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Special regime
Light touch
Suppliers
BRISTOL MISSING LINK LIMITED
- Companies House: IP24218R
- Public Procurement Organisation Number: PQZY-1343-HPBD
Embassy House, Queens Avenue
Bristol
BS8 1SB
United Kingdom
Email: jane.hutt@missinglinkhousing.co.uk
Website: https://missinglinkhousing.co.uk/
Region: UKK11 - Bristol, City of
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 2. Lot 2 - Safe, Specialist Accommodation
CRANSTOUN
- Companies House: 03306337
- Public Procurement Organisation Number: PWGT-8578-PLNX
Thames Mews
Esher
KT10 9AD
United Kingdom
Email: bdt@cranstoun.org.uk
Website: https://cranstoun.org/
Region: UKJ25 - West Surrey
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. Lot 1 - Specialist Domestic Abuse Support & Advocacy
FAMILY ACTION
- Companies House: 01068186
- Public Procurement Organisation Number: PGQG-3268-XDMX
34 Wharf Road
London
N1 7GR
United Kingdom
Email: bdt@family-action.org.uk
Website: http://www.family-action.org.uk
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 3. Lot 3 - Specialist Therapeutic Counselling
Contracting authority
North Somerset Council
- Public Procurement Organisation Number: PVVX-9588-WCMV
Town Hall, Walliscote Grove Road
Weston-super-Mare, North Somerset
BS23 1UJ
United Kingdom
Region: UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Organisation type: Public authority - sub-central government