Section one: Contracting authority
one.1) Name and addresses
Kingston Upon Hull City Council
The Guildhall, Alfred Gelder Street
Hull
HU11AA
Country
United Kingdom
Region code
UKE11 - Kingston upon Hull, City of
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Back Office Software
two.1.2) Main CPV code
- 72268000 - Software supply services
two.1.3) Type of contract
Services
two.1.4) Short description
Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of £576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be £1,002,755.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,002,755
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKE11 - Kingston upon Hull, City of
two.2.4) Description of the procurement
Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of £576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be £1,002,755.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
Option to extend for a further 3 years, subject to annual review of service and being satisfactory in its performance.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Direct Award through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 November 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Civica UK Limited
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
01628868
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,002,755
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Town Clerk
The Guildhall, Alfred Gelder Street
Hull
HU1 2AA
Country
United Kingdom