Section one: Contracting authority
one.1) Name and addresses
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK
Sunderland
SR53XB
Country
United Kingdom
Region code
UKC - North East (England)
NHS Organisation Data Service
QHM
Internet address(es)
Main address
https://northeastnorthcumbria.nhs.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS 111 Integrated Urgent Care Contract
Reference number
NENC024
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded via a Direct Award A process.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £75,730,850
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process.
NEAS provides management of 999 and 111 calls with established local pathways.
Contract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030.
Contract Value - £75,730,850
two.2.5) Award criteria
Quality criterion - Name: No realistic alternative - Contract Review Group confirms satisfactory performance / Weighting: 100
Cost criterion - Name: No realistic alternative / Weighting: 100
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Contract has been awarded under the Direct A Process of PSR2023.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2099/S 001-999999
Section five. Award of contract
Contract No
NEAS.111.DOB.2324
Title
NHS 111 Integrated Urgent Care Contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 October 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
North East Ambulance Service NHS Foundation Trust (NEAS)
Bernicia House
Newcastle Upon Tyne
NE15 8NY
Country
United Kingdom
NUTS code
- UKC - North East (England)
Companies House
00997295
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £75,730,850
Total value of the contract/lot: £75,730,850
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
NENC ICB Board & Executive Committee approved the IUC (111) Contract to proceed as a Direct Award A process.
Conflicts of Interests were managed in line with NENC ICB policy and Regulation 21 of PSR 2023 and no conflicts of interest were identified during this process.
six.4) Procedures for review
six.4.1) Review body
North East and North Cumbria ICB
Sunderland
Country
United Kingdom