Scope
Reference
VA/CON/F25/52
Description
Renewal of the Office 365 Subscription Agreement with Microsoft for essential back-office software that is critical to our operations. This includes:
Office software suite (word processing, spreadsheets, presentation software, project planning, process mapping etc.)
Telephony, conferencing and webcasting
Cloud based document management and intranet hosting
User and device security and compliance functionality
Contract 1. Microsoft Office 365 licences
Supplier
Contract value
- £347,877.60 excluding VAT
- £417,453.12 including VAT
Above the relevant threshold
Earliest date the contract will be signed
23 December 2025
Contract dates (estimated)
- 1 January 2026 to 31 December 2028
- 3 years
Main procurement category
Services
CPV classifications
- 72200000 - Software programming and consultancy services
Contract locations
- UKI - London
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - technical reasons
- Additional or repeat goods, services or works - extension or partial replacement
Microsoft is the sole provider of Office 365 services. These services are proprietary and cannot be supplied or maintained by any other supplier. A change in supplier would result in services not compatible with existing services and the incompatibility would result in disproportionate technical difficulties in operation.
Supplier
MICROSOFT LIMITED
- Companies House: 01624297
- Public Procurement Organisation Number: PGYN-4242-JRRY
Microsoft Campus
Reading
RG6 1WG
United Kingdom
Email: ukcdp@microsoft.com
Website: https://www.microsoft.com/en-gb/about/?msockid=3a4757f9f8b263bd2daa467cfcb26582
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Microsoft Office 365 licences
Contracting authority
Victoria and Albert Museum
- Public Procurement Organisation Number: PQLN-4536-WVGN
Cromwell Road
London
SW7 2RL
United Kingdom
Email: procurement@vam.ac.uk
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Organisation type: Public authority - central government