Contract

Interpretation and Translation Services

  • NHS Shared Business Services Limited

F03: Contract award notice

Notice identifier: 2025/S 000-081926

Procurement identifier (OCID): ocds-h6vhtk-046b81 (view related notices)

Published 11 December 2025, 12:14pm



Section one: Contracting authority

one.1) Name and addresses

NHS Shared Business Services Limited

Three Cherry Trees Lane

Hemel Hempstead

HP27AH

Email

nsbs.categorymanagementsourcing@nhs.net

Country

United Kingdom

Region code

UKH23 - Hertfordshire

Companies House

05280446

Internet address(es)

Main address

https://www.sbs.nhs.uk/

one.4) Type of the contracting authority

Other type

Public Sector Framework Provider https://www.sbs.nhs.uk/nhs-sbs-about-us

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Interpretation and Translation Services

Reference number

SBS10519

two.1.2) Main CPV code

  • 79540000 - Interpretation services

two.1.3) Type of contract

Services

two.1.4) Short description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework Agreement.

NHS SBS has put in place a Framework Agreement for the provision of Interpretation and Translation Services and related Goods and Services for the Public Sector to be used by NHS SBS Approved Organisations.

Our Approved Organisation list can be found on:

https://www.sbs.nhs.uk/services/framework-agreements-categories/

The framework includes Face to Face translation, British Sign Language (BSL), Telephone Interpretation, Document Translation and ancillary services, Video Interpretation and a One Stop Shop for Managed Services.

Lot 1 - Face to Face (Spoken Language)

Lot 2 - British Sign Language (BSL)

Lot 3 - Telephone Interpreting

Lot 4 - Document Translation and Ancillary Services

Lot 5 - Video Interpretation

Lot 6 - One Stop Shop (Managed Service)

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £73,000,000

two.2) Description

two.2.1) Title

Face to Face (Spoken Language)

Lot No

1

two.2.2) Additional CPV code(s)

  • 79530000 - Translation services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Lot 1 is for the provision of Face-to-Face Interpretation and Translation Services, the awarded Suppliers have demonstrated that they are able to supply spoken word interpreters, across a range of languages for varied public sector language requirements. This could include interpreters with language specialisms including legal, medical, pharmaceutical, financial, IT, media, trauma, children, education, mental health, transportation, engineering, procurement, marketing, housing, benefits, immigration, defence, security, technical and government (central and local), in connection with the Procurement

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

Up to a maximum of 24 month extension

two.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

two.2) Description

two.2.1) Title

British Sign Language (BSL)

Lot No

2

two.2.2) Additional CPV code(s)

  • 79530000 - Translation services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Lot 2 is for the provision of British Sign Language services, the awarded Suppliers will supply interpreters or translators able to provide non-verbal communication to the deaf and deaf-blind community for varied public

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

Up to a maximum of 24 month extension

two.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

two.2) Description

two.2.1) Title

Telephone Interpreting

Lot No

3

two.2.2) Additional CPV code(s)

  • 79530000 - Translation services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Lot 3 is for the provision of Telephone Interpretation Services, the awarded Suppliers will provide telephone based spoken word services across a range of common and rare languages for varied public sector customers. The services will be available on a 24-hours a day, 7 days a week, 365 days a year basis to provide full coverage and access to first-person interpretation services, in connection with the call-off contact.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

Up to a maximum of 24 month extension

two.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

two.2) Description

two.2.1) Title

Document Translation and Ancillary Services

Lot No

4

two.2.2) Additional CPV code(s)

  • 79530000 - Translation services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Lot 4 is for the provision of Document Translation and Ancillary Services, this includes, but is not limited to, website localisation services and transcription services. Awarded Suppliers will provide document translation services across a range of languages across all forms of written texts and performed by qualified translators, machine translated, or a mixture of both with post translation editing. Documents can be varied and may include manuals, handbooks, marketing brochures, flyers, leaflets and letters, website material, guidance or information documents. File formats may include MS Word, MS Excel, MS PowerPoint, and text, RTF, PDF, Quark, Photoshop and Illustrator plus many more in connection with the call-off contact.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

Up to a maximum of 24 month extension

two.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

two.2) Description

two.2.1) Title

Video Interpretation

Lot No

5

two.2.2) Additional CPV code(s)

  • 79530000 - Translation services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Lot 5 is for the provision of Video Interpreting, the awarded Suppliers will supply the provision of Video Interpretation services as both 'On-Demand' and 'Pre-Booked' services with the ability to use commonly used video conferencing software or bespoke portals from suppliers in connection with the call-off contract.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

Up to a maximum of 24 month extension

two.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.

two.2) Description

two.2.1) Title

One Stop Shop (Managed Service)

Lot No

6

two.2.2) Additional CPV code(s)

  • 79530000 - Translation services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Lot 6 is for the provision of a One Stop Shop Interpretation and Translation Service. This lot enables the provision of comprehensive, managed services that include all aspects of Interpretation and Translation (spoken, BSL, telephone, video, and document translation).

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

Up to a maximum of 24 month extension

two.2.14) Additional information

Price is not the only award criterion, and all criteria are stated only in the procurement documents.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2025/S 000-001556


Section five. Award of contract

Contract No

SBS10519

Lot No

1

Title

Face to Face (Spoken Language)

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

20 November 2025

five.2.2) Information about tenders

Number of tenders received: 22

Number of tenders received from SMEs: 18

Number of tenders received by electronic means: 22

The contract has been awarded to a group of economic operators: Yes

five.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

Francis House, 4 Humber Place, Hull Marina

Kingston Upon Hull

HU1 1UD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4299764

Internet address

www.aaglobal.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

34-35 Ludgate Hill,

Birmingham

B3 1EH

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6044167

Internet address

http://absolute-interpreting.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Acolad UK Ltd

2nd Floor, 291-299 Borough High Street,

London

SE1 1JG

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3444614

Internet address

https://www.acolad.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Axis Recruitment Limited

88-90 North Sherwood Street

Nottingham

NG1 4EE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4827750

Internet address

www.axisrec.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

Suite 4a, Statham House, Talbot Road, Stretford

Manchester

M32 0FP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6207784

Internet address

https://www.dals.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DCVS Trading Ltd

48 High Street

Hemel Hempstead

HP1 3AF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

11127666

Internet address

www.hertsinterpreting.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15569044

Internet address

https://www.tolk.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate One

Carlton House, Grammar School Street,

Bradford

BD1 4NS

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15443239

Internet address

https://www.translate.one/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Empire Ltd.

Empire House College Road

Rochdale

OL12 6AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5535464

Internet address

https://language-empire.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language is Everything Ltd

Marina Office, 65 Castle St,

Hull

HU1 1SD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3464388

Internet address

https://www.languageiseverything.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill

London

EC3R 8AD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4823110

Internet address

https://www.languageline.com/en-gb/

The contractor is an SME

No

five.2.3) Name and address of the contractor

LanguageServicesUK Limited

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

7760366

Internet address

https://www.lsuk.org/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

128 City Road,

London

EC1V 2NX

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5684239

Internet address

https://clearvoice.org.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

ONCALL Interpreters Ltd

63-66 Hatton Garden

London

EC1N 8LE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8848961

Internet address

www.oncallinterpreters.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Papillon Translations Ltd

167-169 Great Portland Street

London

W1W 5PF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8991181

Internet address

www.papillontranslations.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Prestige Network Limited

Park View House, 65 London Road, Newbury

Berkshire

RG14 1JN

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

2440502

Internet address

www.prestigenetwork.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Silent Sounds Communications

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8043043

Internet address

www.silent-sounds.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Stockport Interpreting Unit Stockport Metropolitan Borough Council

The Hardman Centre, Hardman Street

Stockport

SK3 0BJ

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Justification for not providing organisation identifier

Not on any register

Internet address

www.stockport-interpreting-unit.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

Station House Baltimore Road, Great Barr Business Park

Birmingham

B42 1DY

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

9340464

Internet address

https://www.premiumlinguisticservices.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

The Language Shop Ltd

Newham Dockside, 1000 Dockside Road,

London

E16 2U

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8882661

Internet address

www.languageshop.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

Unit 4 Royds Cl,

Leeds

LS12 6LL

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6232449

Internet address

www.thebigword.com

The contractor is an SME

No

five.2.3) Name and address of the contractor

Word360 Limited

6 The Cloisters, 11-12 George Road, Edgbaston,

Birmingham

B15 1NP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5498277

Internet address

www.word360.co.uk

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £73,000,000


Section five. Award of contract

Contract No

SBS105189

Lot No

2

Title

British Sign Language (BSL)

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

20 November 2025

five.2.2) Information about tenders

Number of tenders received: 29

Number of tenders received from SMEs: 25

Number of tenders received by electronic means: 29

The contract has been awarded to a group of economic operators: Yes

five.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

Francis House, 4 Humber Place, Hull Marina,

Kingston Upon Hull

HU1 1UD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4299764

Internet address

www.aaglobal.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

34-35 Ludgate Hill

Birmingham

B3 1EH

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6044167

Internet address

http://absolute-interpreting.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Acolad UK Ltd

2nd Floor, 291-299 Borough High Street

London

SE1 1JG

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3444614

Internet address

https://www.acolad.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Action Deafness

The Peepul Centre, Orchardson Avenue

Leicester

LE4 6DP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6706042

Internet address

www.actiondeafness.org.uk

The contractor is an SME

No

five.2.3) Name and address of the contractor

Axis Recruitment Limited

88-90 North Sherwood Street,

Nottingham

NG1 4EE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4827750

Internet address

www.axisrec.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Bid Services

Deaf Cultural Centre, Ladywood Road,

Birmingham

B16 8SZ

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3124204

Internet address

www.bid.org.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

Suite 4a, Statham House, Talbot Road, Stretford,

Manchester

M32 0FP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6207784

Internet address

https://www.dals.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DCVS Trading Ltd

48 High Street

Hemel Hempstead

HP1 3AF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

11127666

Internet address

www.hertsinterpreting.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15569044

Internet address

https://www.tolk.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

Carlton House, Grammar School Street, Bradford,

West Yorkshire

BD1 4NS

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15443239

Internet address

https://www.translate.one/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Empire Ltd

Language Empire, Empire House College Road

Rochdale

OL12 6AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5535464

Internet address

https://language-empire.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language is Everything Ltd

Marina Office, 65 Castle St

Hull

HU1 1SD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3464388

Internet address

https://www.languageiseverything.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill

London

EC3R 8AD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4823110

Internet address

https://www.languageline.com/en-gb/

The contractor is an SME

No

five.2.3) Name and address of the contractor

Language Services UK Limited

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

7760366

Internet address

https://www.lsuk.org/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Microlink PC UK Ltd

Microlink House, Brickfield Lane, Chandlers Ford

Hampshire

SO53 4DP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3325643

Internet address

https://www.microlinkpc.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

128 City Road

London

EC1V 2NX

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5684239

Internet address

https://clearvoice.org.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

ONCALL Interpreters LTD

63-66 Hatton Garden,

London

EC1N 8LE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8848961

Internet address

www.oncallinterpreters.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Papillon Translations Ltd

167-169 Great Portland Street,

London

W1W 5PF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8991181

Internet address

www.papillontranslations.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Prestige Network Limited

Park View House, 65 London Road

Newbury

RG14 1JN

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

2440502

Internet address

www.prestigenetwork.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Remark Limited

18 Leather Lane

London

EC1N 7SU

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

7246931

Internet address

https://www.remark.uk.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Signalise CO-OP Limited

54 St James St,

Liverpool

L1 0AB

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

RS004634

Internet address

www.signalise.coop

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Sign Solutions SLIA Ltd

First Floor, Ipsley Barn, Berrington Close, Ipsley,

Redditch

B98 0TJ

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4802772

Internet address

www.signsolutions.uk.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Silent Sounds Communications

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe

Buckinghamshire

H13 5RE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8043043

Internet address

http://www.silent-sounds.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Stockport Interpreting Unit Stockport Metropolitan Borough Council

The Hardman Centre, Hardman Street

Stockport

SK3 0BJ

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Justification for not providing organisation identifier

Not on any register

Internet address

www.stockport-interpreting-unit.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

Station House Baltimore Road, Great Barr Business Park

Birmingham

B42 1DY

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

9340464

Internet address

https://www.premiumlinguisticservices.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

The Language Shop Ltd

Newham Dockside, 1000 Dockside Road,

London

E16 2U

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8882661

Internet address

www.languageshop.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Topp Language Solutions

Park House Business Centre, Clayton Wood Close

Leeds

LS16 6QE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8473338

Internet address

www.topplanguagesolutions.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

Unit 4 Royds Cl,

Leeds

LS12 6LL

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6232449

Internet address

www.thebigword.com

The contractor is an SME

No

five.2.3) Name and address of the contractor

Word360 Limited

6 The Cloisters, 11-12 George Road, Edgbaston,

Birmingham

B15 1NP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5498277

Internet address

www.word360.co.uk

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £73,000,000


Section five. Award of contract

Contract No

SBS105189

Lot No

3

Title

Telephone Interpreting

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

20 November 2025

five.2.2) Information about tenders

Number of tenders received: 23

Number of tenders received from SMEs: 19

Number of tenders received by electronic means: 23

The contract has been awarded to a group of economic operators: Yes

five.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

Francis House, 4 Humber Place, Hull Marina,

Kingston Upon Hull

HU1 1UD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4299764

Internet address

www.aaglobal.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

34-35 Ludgate Hill

Birmingham

B3 1EH

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6044167

Internet address

http://absolute-interpreting.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Acolad UK Ltd

2nd Floor, 291-299 Borough High Street

London

SE1 1JG

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3444614

Internet address

https://www.acolad.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Axis Recruitment Limited

88-90 North Sherwood Street,

Nottingham

NG1 4EE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4827750

Internet address

www.axisrec.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

Suite 4a, Statham House, Talbot Road, Stretford

Manchester

M32 0FP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6207784

Internet address

https://www.dals.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DCVS TRADING Ltd

48 High Street,

Hemel Hempstead

HP1 3AF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

11127666

Internet address

www.hertsinterpreting.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15569044

Internet address

https://www.tolk.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

Carlton House, Grammar School Street,

Bradford

BD1 4NS

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15443239

Internet address

https://www.translate.one/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Empire Ltd

Language Empire, Empire House College Road

Rochdale

OL12 6AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5535464

Internet address

https://language-empire.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language is Everything Ltd

Marina Office, 65 Castle St

Hull

HU1 1SD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3464388

Internet address

https://www.languageiseverything.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill,

London

EC3R 8AD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4823110

Internet address

https://www.languageline.com/en-gb/

The contractor is an SME

No

five.2.3) Name and address of the contractor

Language Phone

86-90, Paul Street

London

EC2A 4NE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

16301739

Internet address

https://www.languagephone.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

LanguageServicesUK Limited

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds

Bristol

BS6 3JB

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

7760366

Internet address

https://www.lsuk.org/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

128 City Road,

London

EC1V 2NX

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5684239

Internet address

https://clearvoice.org.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

ONCALL Interpreters LTD

63-66 Hatton Garden

London

EC1N 8LE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8848961

Internet address

www.oncallinterpreters.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Papillon Translations Ltd

167-169 Great Portland Street

London

W1W 5PF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8991181

Internet address

www.papillontranslations.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Prestige Network Limited

Park View House, 65 London Road

Newbury

RG14 1JN

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

2440502

Internet address

www.prestigenetwork.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Silent Sounds Communications

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8043043

Internet address

www.silent-sounds.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Stockport Interpreting Unit Stockport Metropolitan Borough Council

The Hardman Centre, Hardman Street

Stockport

SK3 0BJ

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Justification for not providing organisation identifier

Not on any register

Internet address

www.stockport-interpreting-unit.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

Station House Baltimore Road, Great Barr Business Park,

Birmingham

B42 1DY

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

9340464

Internet address

https://www.premiumlinguisticservices.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

Unit 4 Royds Cl

Leeds

LS12 6LL

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6232449

Internet address

www.thebigword.com

The contractor is an SME

No

five.2.3) Name and address of the contractor

The Language Shop Ltd

Newham Dockside, 1000 Dockside Road,

London

E16 2U

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8882661

Internet address

www.languageshop.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Word360 Limited

6 The Cloisters, 11-12 George Road, Edgbaston

Birmingham

B15 1NP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5498277

Internet address

www.word360.co.uk

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £73,000,000


Section five. Award of contract

Contract No

SBS105189

Lot No

4

Title

Document Translation and Ancillary Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

20 November 2025

five.2.2) Information about tenders

Number of tenders received: 28

Number of tenders received from SMEs: 23

Number of tenders received by electronic means: 28

The contract has been awarded to a group of economic operators: Yes

five.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

Francis House, 4 Humber Place, Hull Marina

Kingston Upon Hull

HU1 1UD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4299764

Internet address

www.aaglobal.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

34-35 Ludgate Hill,

Birmingham

B3 1EH

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6044167

Internet address

http://absolute-interpreting.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

ABC Translation Sarl

Rue de Morges 22 Crissier

Suisse

1023

Country

France

NUTS code
  • FR - France
Companies House

CH-550-1176668-7

Internet address

www.agence-de-traduction.ch

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Accentus Language Services Ltd

20-22 Wenlock Road,

London

N1 7GU

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

12839471

Internet address

https://accentuslanguages.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Acolad UK Ltd

2nd Floor, 291-299 Borough High Street,

London

SE1 1JG

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3444614

Internet address

https://www.acolad.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Axis Recruitment Limited

88-90 North Sherwood Street

Nottingham

NG1 4EE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4827750

Internet address

www.axisrec.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

Suite 4a, Statham House, Talbot Road, Stretford,

Manchester

M32 0FP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6207784

Internet address

https://www.dals.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15569044

Internet address

https://www.tolk.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

Carlton House, Grammar School Street, Bradford,

West Yorkshire

BD1 4NS

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15443239

Internet address

https://www.translate.one/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Empire Ltd

Language Empire, Empire House College Road

Rochdale

OL12 6AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5535464

Internet address

https://language-empire.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language is Everything Ltd

Marina Office, 65 Castle St

Hull

HU1 1SD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3464388

Internet address

https://www.languageiseverything.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill

London

EC3R 8AD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4823110

Internet address

https://www.languageline.com/en-gb/

The contractor is an SME

No

five.2.3) Name and address of the contractor

Language Services UK Limited

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

7760366

Internet address

https://www.lsuk.org/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Lingvo House Translation Services Limited

60 Cannon Street,

London

EC4N 6NP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6737511

Internet address

https://www.lingvohouse.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

128 City Road,

London

EC1V 2NX

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5684239

Internet address

https://clearvoice.org.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

ONCALL Interpreters LTD

63-66 Hatton Garden,

London

EC1N 8LE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8848961

Internet address

www.oncallinterpreters.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Papillon Translations Ltd

167-169 Great Portland Street,

London

W1W 5PF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8991181

Internet address

www.papillontranslations.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Prestige Network Limited

Park View House, 65 London Road,

Newbury

RG14 1JN

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

2440502

Internet address

www.prestigenetwork.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Silent Sounds Communications

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8043043

Internet address

www.silent-sounds.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

Station House Baltimore Road, Great Barr Business Park

Birmingham

B42 1DY

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

9340464

Internet address

https://www.premiumlinguisticservices.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

Unit 4 Royds Cl,

Leeds

LS12 6LL

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6232449

Internet address

www.thebigword.com

The contractor is an SME

No

five.2.3) Name and address of the contractor

The Language Room Limited

273 High Street, Linlithgow,

West Lothian

EH49 6QT

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

SC404047

Internet address

www.thelanguageroom.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

The Language Shop Ltd

Newham Dockside, 1000 Dockside Road

London

E16 2U

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8882661

Internet address

www.languageshop.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Word360 Limited

6 The Cloisters, 11-12 George Road, Edgbaston

Birmingham

B15 1NP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5498277

Internet address

www.word360.co.uk

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £73,000,000


Section five. Award of contract

Contract No

SBS105189

Lot No

5

Title

Video Interpretation

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

20 November 2025

five.2.2) Information about tenders

Number of tenders received: 24

Number of tenders received from SMEs: 20

Number of tenders received by electronic means: 24

The contract has been awarded to a group of economic operators: Yes

five.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

Francis House, 4 Humber Place, Hull Marina,

Kingston Upon Hull

HU1 1UD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4299764

Internet address

www.aaglobal.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

34-35 Ludgate Hill,

Birmingham

B3 1EH

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6044167

Internet address

http://absolute-interpreting.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

ABC Translation Sarl

Rue de Morges 22 Crissier (VD)

Suisse

1023

Country

France

NUTS code
  • FR - France
Companies House

CH-550-1176668-7

Internet address

www.agence-de-traduction.ch

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Acolad UK Ltd

2nd Floor, 291-299 Borough High Street

London

SE1 1JG

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3444614

Internet address

https://www.acolad.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Axis Recruitment Limited

88-90 North Sherwood Street

Nottingham

NG1 4EE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4827750

Internet address

www.axisrec.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

Suite 4a, Statham House, Talbot Road, Stretford

Manchester

M32 0FP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6207784

Internet address

https://www.dals.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DCVS Trading Ltd

48 High Street

Hemel Hempstead

HP1 3AF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

11127666

Internet address

www.hertsinterpreting.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15569044

Internet address

https://www.tolk.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

Carlton House, Grammar School Street, Bradford,

West Yorkshire

BD1 4NS

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15443239

Internet address

https://www.translate.one/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Empire Ltd

Language Empire, Empire House College Road

Rochdale

OL12 6AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5535464

Internet address

https://language-empire.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language is Everything Ltd

Marina Office, 65 Castle St

Hull

HU1 1SD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3464388

Internet address

https://www.languageiseverything.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Line Limited trading as Language Line Solutions

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill

London

EC3R 8AD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4823110

Internet address

https://www.languageline.com/en-gb/

The contractor is an SME

No

five.2.3) Name and address of the contractor

Language Phone

86-90, Paul Street,

London

EC2A 4NE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

16301739

Internet address

https://www.languagephone.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

LanguageServicesUK Limited

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

7760366

Internet address

https://www.lsuk.org/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

128 City Road,

London

EC1V 2NX

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5684239

Internet address

https://clearvoice.org.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

ONCALL Interpreters LTD

63-66 Hatton Garden,

London

EC1N 8LE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8848961

Internet address

www.oncallinterpreters.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Papillon Translations Ltd

167-169 Great Portland Street,

London

W1W 5PF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8991181

Internet address

www.papillontranslations.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Prestige Network Limited

Park View House, 65 London Road, Newbury

Berkshire

RG14 1JN

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

2440502

Internet address

www.prestigenetwork.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Silent Sounds Communications

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8043043

Internet address

www.silent-sounds.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Stockport Interpreting Unit Stockport Metropolitan Borough Council

The Hardman Centre, Hardman Street

Stockport

SK3 0BJ

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Justification for not providing organisation identifier

Not on any register

Internet address

www.stockport-interpreting-unit.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

Station House Baltimore Road, Great Barr Business Park,

Birmingham

B42 1DY

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

9340464

Internet address

https://www.premiumlinguisticservices.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

Unit 4 Royds Cl,

Leeds

LS12 6LL

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6232449

Internet address

www.thebigword.com

The contractor is an SME

No

five.2.3) Name and address of the contractor

The Language Shop Ltd

Newham Dockside, 1000 Dockside Road,

London

E16 2U

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8882661

Internet address

www.languageshop.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Word360 Limited

6 The Cloisters, 11-12 George Road, Edgbaston,

Birmingham

B15 1NP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5498277

Internet address

www.word360.co.uk

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £73,000,000


Section five. Award of contract

Contract No

SBS105189

Lot No

6

Title

One Stop Shop Managed Service

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

20 November 2025

five.2.2) Information about tenders

Number of tenders received: 22

Number of tenders received from SMEs: 19

Number of tenders received by electronic means: 22

The contract has been awarded to a group of economic operators: Yes

five.2.3) Name and address of the contractor

AaGlobal Language Services Ltd

Francis House, 4 Humber Place, Hull Marina,

Kingston Upon Hull

HU1 1UD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4299764

Internet address

www.aaglobal.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Absolute Interpreting & Translations Limited

34-35 Ludgate Hill,

Birmingham

B3 1EH

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6044167

Internet address

http://absolute-interpreting.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Acolad UK Ltd

2nd Floor, 291-299 Borough High Street,

London

SE1 1JG

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3444614

Internet address

https://www.acolad.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Axis Recruitment Limited

88-90 North Sherwood Street,

Nottingham

NG1 4EE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4827750

Internet address

www.axisrec.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

DA Languages Limited trading as Dals

Suite 4a, Statham House, Talbot Road, Stretford,

Manchester

M32 0FP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6207784

Internet address

https://www.dals.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Digital Interpretations UK Ltd

2nd Floor College House, 17 King Edwards Road, Ruislip,

London

HA4 7AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15569044

Internet address

https://www.tolk.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Enable2 Translate Limited trading as Translate one

Carlton House, Grammar School Street, Bradford,

West Yorkshire

BD1 4NS

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

15443239

Internet address

https://www.translate.one/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Empire Ltd

Language Empire, Empire House College Road

Rochdale

OL12 6AE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5535464

Internet address

https://language-empire.co.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language is Everything Ltd

Marina Office, 65 Castle St,

Hull

HU1 1SD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

3464388

Internet address

https://www.languageiseverything.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Language Line Limited trading as LanguageLine Solutions

5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill,

London

EC3R 8AD

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

4823110

Internet address

https://www.languageline.com/en-gb/

The contractor is an SME

No

five.2.3) Name and address of the contractor

Language ServicesUK Limited

Suite 3, Davis House, Lodge Causeway Trading Estate, Lodge Causeway, Fishponds,

Bristol

BS6 3JB

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

7760366

Internet address

www.lsuk.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Migrant Help Trading Limited trading as Clear Voice

128 City Road,

London

EC1V 2NX

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5684239

Internet address

https://clearvoice.org.uk/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

ONCALL Interpreters LTD

63-66 Hatton Garden,

London

EC1N 8LE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8848961

Internet address

www.oncallinterpreters.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Papillon Translations Ltd

167-169 Great Portland Street,

London

W1W 5PF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8991181

Internet address

www.papillontranslations.com

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Prestige Network Limited

Park View House, 65 London Road, Newbury

Berkshire

RG14 1JN

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

2440502

Internet address

www.prestigenetwork.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Silent Sounds Communications

9/10 Manor Courtyard, Hughenden Avenue, High Wycombe,

Buckinghamshire

H13 5RE

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8043043

Internet address

www.silent-sounds.co.uk

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Supreme Linguistic Services T/A Premium Linguistic Services Limited

Station House Baltimore Road, Great Barr Business Park,

Birmingham

B42 1DY

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

9340464

Internet address

https://www.premiumlinguisticservices.com/

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

thebigword Interpreting Services Limited

Unit 4 Royds Cl,

Leeds

LS12 6LL

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

6232449

Internet address

www.thebigword.com

The contractor is an SME

No

five.2.3) Name and address of the contractor

The Language Shop Ltd

Newham Dockside, 1000 Dockside Road,

London

E16 2U

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

8882661

Internet address

www.languageshop.org

The contractor is an SME

Yes

five.2.3) Name and address of the contractor

Word360 Limited

6 The Cloisters, 11-12 George Road, Edgbaston,

Birmingham

B15 1NP

Country

United Kingdom

NUTS code
  • UK - United Kingdom
Companies House

5498277

Internet address

www.word360.co.uk

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £73,000,000


Section six. Complementary information

six.3) Additional information

The Framework Agreement procurement was undertaken as an Open Procedure.

The Framework Agreement will commence on 6 November 2025 and end on 5 November 2027. The Authority reserves the right to extend the Framework Agreement for a further period of 24 months, up to 5 November 2029.

The contract will be awarded for 24 months with an option to extend for a further 24 months.

Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations. In such cases, Call-off Contracts from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and Approved Organisations may, at their discretion, modify the terms and conditions of any Call-off Contracts to reflect that Approved Organisation's specific needs.

six.4) Procedures for review

six.4.1) Review body

High Court of England and Wales

London

Country

United Kingdom