Scope
Reference
STA10256
Description
Approval was sought to extend the existing CRM supplier contract for a further 12 months to ensure continuity of a critical business service. The supplier provides essential CRM services that
support key business functions and customer engagement. There is insufficient time and capacity to conduct a new procurement process. A change in supplier at this stage would risk disruption to critical CRM operations.
Contract 1. CRM email automation tool
Supplier
Contract value
- £60,000 excluding VAT
- £72,000 including VAT
Below the relevant threshold
Date signed
10 December 2025
Contract dates
- 20 January 2026 to 19 January 2027
- 1 year
Main procurement category
Services
CPV classifications
- 03000000 - Agricultural, farming, fishing, forestry and related products
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Below threshold - without competition
Supplier
Click Dimensions
XX
XX
CV3 4SU
United Kingdom
Email: sales@clickdimensions.com
Website: https://clickdimensions.com/
Region: UKG13 - Warwickshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. CRM email automation tool
Contracting authority
Agriculture and Horticulture Development Board
- Public Procurement Organisation Number: PBHX-8363-MBBV
Middlemarch Business Park, Siskin Parkway East
Coventry
CV3 4PE
United Kingdom
Region: UKG13 - Warwickshire
Organisation type: Public authority - central government