Scope
Description
Supply, configuration, and deployment of body-worn camera devices for frontline staff, including associated cloud-based video management platform, secure data storage, and integration with existing IT infrastructure. The scope includes hardware provision, software licensing, training for operational staff, and ongoing technical support and maintenance to ensure compliance with data protection regulations and industry security standards.
Contract 1. Supply and Maintenance of Body Worn Cameras and Associated Services
Supplier
Contract value
- £387,035 excluding VAT
- £464,442 including VAT
Above the relevant threshold
Award decision date
9 December 2025
Standstill period
- End: 19 December 2025
- 8 working days
Earliest date the contract will be signed
20 December 2025
Contract dates (estimated)
- 22 December 2025 to 21 December 2028
- 3 years
Main procurement category
Goods
CPV classifications
- 32323300 - Video equipment
- 32333100 - Video recorders
- 35125300 - Security cameras
- 38651200 - Camera bodies
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Direct award
Special regime
Utilities
Direct award justification
- Single supplier - technical reasons
- Additional or repeat goods, services or works - extension or partial replacement
Extension of existing body-worn camera solution.
Change of supplier would cause incompatibility and disproportionate technical difficulties.
Supplier
PINNACLE RESPONSE LTD
- Companies House: NI064919
- Public Procurement Organisation Number: PMYN-2416-RCZN
Unit 13 Harbour Court
Belfast
BT3 9HB
United Kingdom
Email: sales@pinnacleresponse.com
Website: https://www.pinnacleresponse.com/
Region: UKN06 - Belfast
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Supply and Maintenance of Body Worn Cameras and Associated Services
Contracting authority
TRANSPORT UK EAST MIDLANDS LIMITED
- Companies House: 09860485
- Public Procurement Organisation Number: PYJP-8287-BJGL
2nd Floor St Andrew's House
London
EC4A 3AG
United Kingdom
Region: UKI31 - Camden and City of London
Organisation type: Private utility