Scope
Description
Midland Heart is seeking to procure a new Asset Management System to support the delivery of our Asset Management Strategy and our forthcoming corporate plan, "Tenants at Heart" 2026-2030.
This procurement represents a strategic opportunity to modernise and replace core systems that underpin our Asset Investment Strategy. Our key objectives are to drive operational efficiency by eliminating off-system processes and manual workarounds, while significantly enhancing the tenant journey and overall tenant experience.
This initiative forms a critical part of our internal project, "Knowing our Properties", which focuses on strengthening our data, intelligence, and information systems to deliver better, more informed services for our tenants.
The asset management software must adhere to industry best practices and be fully supported by a third-party provider. The system should be a proven, largely "off-the-shelf" solution already in use by other comparable Housing Associations. It must offer a clear and ongoing development plan aligned with the requirements of the Social Housing sector , including the ability to adapt to future legislative and business changes / needs.
Contract 1. Provision of Asset Management System
Supplier
Contract value
- £352,750 excluding VAT
- £423,300 including VAT
Above the relevant threshold
Date signed
1 October 2025
Contract dates
- 1 December 2025 to 30 September 2030
- Possible extension to 30 September 2035
- 9 years, 10 months
Description of possible extension:
5 optional extensions of 12 months
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKG - West Midlands (England)
Submission
Submission type
Requests to participate
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Supplier
Asprey Management Solutions
- Companies House: 04482788
1 Innovation Drive
Kings Lynn
PE30 5BY
United Kingdom
Telephone: 03304609752
Region: UKH16 - North and West Norfolk
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Provision of Asset Management System
Contracting authority
MIDLAND HEART LIMITED
- Companies House: IP30069R
20 Bath Row
Birmingham
B15 1LZ
United Kingdom
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government