Award

Personal Health Budget E-wallet for Discharge Services

  • NHS North West London Integrated Care Board

UK6: Contract award notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-080125

Procurement identifier (OCID): ocds-h6vhtk-05ef9d

Published 5 December 2025, 12:32pm

Scope

Reference

C388852

Description

This is a contract for the provision of a Personal Health Budget E-wallet system. The PHB discharge scheme supports timely hospital discharges by allowing acute providers access to an e-wallet to address non-clinical barriers (e.g. transport, bedding, cleaning), particularly for medically optimised patients on discharge pathways 0 and 1. Without this service, delays in discharge increase, impacting patient flow, bed availability, and overall system pressure - especially during peak demand periods such as winter.

The contract started 01/09/2025 and will run until 31/03/2026 with the option to extend for a further 12 months.

Contract 1

Supplier

Contract value

  • £50,000 excluding VAT
  • £60,000 including VAT

Below the relevant threshold

Award decision date

26 September 2025

Earliest date the contract will be signed

5 December 2025

Contract dates (estimated)

  • 5 December 2025 to 31 March 2026
  • Possible extension to 31 March 2027
  • 1 year, 3 months, 27 days

Description of possible extension:

Option to extend for 12 months

Main procurement category

Goods

CPV classifications

  • 48517000 - IT software package

Information about tenders

  • 2 tenders received
  • 2 tenders assessed in the final stage:
    • 1 submitted by small and medium-sized enterprises (SME)
    • 0 submitted by voluntary, community and social enterprises (VCSE)
  • 1 supplier awarded contracts
  • 1 supplier unsuccessful (details included for contracts over £5 million)

Procedure

Procedure type

Below threshold - limited competition

Supplier

The Rowan Organisation

Unit 7 Colliers Way Old Arley

Coventry

CV7 8HN

United Kingdom

Telephone: 07533426694

Email: info@therowan.org

Website: https://therowan.org/

Region: UKG13 - Warwickshire

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1

Contracting authority

NHS North West London Integrated Care Board

  • Public Procurement Organisation Number: PNBL-2185-DWXM

15 Marylebone Rd,

London

NW1 5JD

United Kingdom

Email: emma.taylor199@nhs.net

Website: https://www.nwlondonics.nhs.uk

Region: UKI32 - Westminster

Organisation type: Public authority - central government